I made a depoist for school and changed mind because i did not want 2 student loans hang over my head. I found another school where I would not have to come out of my pocket. I explain this to the advisor and he waited 2 weeks to withdraw me for classes now i am unable to receive my depoist back corporation will not approve my money to return to me. It has been 30 days since I was withdrawn from school

I went to Kaplan planning completeing the MA program & thinking it was a great school with very nice staff..Shew I was wrong...I went in there on 11.13.09 and was cornered and insulted by the Admissions director, and a few others that I cant really remember what they were. They talked to me like I was being questioned by police. I felt so disrespected. This honestly is the worst school anyone could ever go to.

After receiving several collection calls regarding to my balance with Kaplan University I have contacted my Students Account Representative several times questioning on how I can setup a payment plan with the university. After receiving no response from Mauricio Chacon, Student Accounts directly regarding to the issue of owing the school a current sum of $1, 190.00, I was advised to apply for further student loans and grants. After trying to contact with the general student accounts customer service department of trying to setup a payment option I was only given the option to speak with Mr Chacon to which the University has given me zero assistance with this issue. My last communication with Mr Chacon, cc: Teresa Benson, Academic Adviser was Friday evening, November 6, 2009 at 6:36pm Pacific time stating that I am disappointed with Kaplan and wish to withdrawal from the school. Furthermore, on Sunday, November 8, 2009 at 7:47pm I received a call from Kaplan University trying to collect a debt, to which I advised the representative, no name was given from the caller that collections calls cannot be made after 9:00pm and on Sunday and this call will be reported and this is going against the Fair Credit Reporting Act enforced by the Federal Trade Commission. The caller disconnected the call.

Iam a current student of Kaplan's so I feel a bit uncomfortable stating my name. They have been mishandling my financial aid. I took an extra loan out through Kaplan for student expenses and up to date they have not given me my money. I spent the entire day on the phone attempting to give them the benefit of the dought. I was literally keeping track of all the lies they told me, I ended up by the end of the day with a very sick feeling I just made the worse choice in my life. I have one step left and that is to contact the Attorney Generals office and prey to god that will shake them up enough that I can get my money returned to me. This has been the worst episode of my life.

I have been going to this school for almost three years now and expected to graduate in 2010. I have nothing but issues with their Financial aid because they always seem to be confused of who I am or why I am calling. They also seem not to understand their own paperwork that states certain things on my account and then they say what do you mean it states that? They are also six to seven months behind from what the other departments are doing and you would expect them to be up to date with their stuff since they are a big school. They caused nothing but stress for me and my family and it seems they really don't care. When I ask for a manager there is never one available or is able to answer my problems. I just want to get an education and know my FAO (Financial Aid Officer) can do her job without me having to check up on her! WHY HASN'T THE STATE AND FEDERAL GOVERNMENT BEEN NOTIFIED OF THEIR INCONSTANCIES!!!