Students that are thinking about enrolling BEWARE!!!, They are liars and cheats and will ruin your chance of an education, your credit and you will pay dearly to get your transcripts back. They do not have educated people in Financial Aid. And when you figure their scam out they will not return emails or phone calls.

I was almost done with my Bachelor's in Criminal Justice when they locked me out of classes and told me I owed them $9, 000.00, I was horrified. What about my Pell Grants and loans? No one could answer that question except Financial Aid. They would not even return a call to my advisor. In the end I have lost. They reported me to a collection agency which is now on my credit and will not give up my transcripts. I now have to, along with other Kaplan Students hire an attorney to clear this up.

We need to join forces and file a Class Action Lawsuit. They are using our money for T.V. ad's to get more innocent victims.

I have attended Kaplan for an assocites in criminal justice this school is so unprofessional and there is no one in charge this school has no director, or dean that you can even talk to you you get shuffled around from one moran to another. No one knows anything and can't tell you anything its completely amazing that now I have to get a lawyer to break free of them. This is the worst school I have ever attended they claim to be a accredited school, but I can not even attend a community college with the associates from them what is that .Thanks kaplan for the headache and waste of time . tamara richards

I withdrew from Kaplan University in May. I had to withdraw because they never received my transcripts from University of Phoenix. I talked to my Academic advisor about withdrawing because they never got my transcripts. She stated that she will send an email to my financial aid officers (who is useless, never return calls and never return emails). I took two classes from Kaplan University and had to withdraw. The totalled student loans for this school was $6400.00. When I withdrew form Kaplan, I went back to University of Phoenix to pursue my Bachelor degree. My FAO from University stated that I could not received the full amount of FAid because I have an overlapping from Kaplan University. I tried to call this school for 5 days, I always be on hold for about 30 to 45 minutes. You never get a chance to talk to anyone, but the sometimes the academic advisor. To make the story short...they are trying to say that I owe the full amount because I attended the two classes and the lender is not eligible for an refunded back. I talked to this FA officers named Whitney and she stated that they made a mistake about taking the full amount for $6400.00 and my lender would be refunded half of the money back so that I will get funding for University of Phoenix. This should have been taking care of last week, but guess what!!! it was not done. I called and talked to a guy name Shawn (FA counselor) and he stated that the amount was correct and I need to talk to the FAid Officer about cancelling my funds. I thought they did this already when I talk to my academic advisor and that sorry useless FAid Officer about withdrawing and they support to have cancel my loans. I'm disappointed in this school, because they are not on top of their GAMES when it comes down to their students that are trying to pursue a good education in this world. So, I think that I will probably have to pay money out of my pocket for University of Phoenix to received my Bachelor degree in Criminal Justice. I would not suggest this school to anyone. Please make sure that you check out the schools for and their complaints. Because I thought this school was a good school to attended. It was HORRIBLY!!!.

I have attended Kaplan University since May 2006. I thought I had the best university picked out...until a few weeks ago. I received my Associate degree and continued on to my Bachelor's. I have about 6 months left of my Bachelor's and when my new classes were about to begin...I began having major trouble.

Let's start off with July of 2007. I ended up in the hospital having immediate surgery and missed my weekend of classwork and seminars. I emailed the teachers and they replied with "you're allowed to makeup the work as long as you fill out information for an extended amount of time". I did so and keep in mind I had A's in both my classes. I turned in the late of work and one of the teachers gave me credit. The other one never graded the work and I ended up with a "D"...and was unable to change it. How unfair is that???

I've always tried to keep my patience with calling them because you can never get a hold of your financial aide advisor when you need too (or you academic advisor). I received an email stating that I owed $21.00 to the University and then I would be allowed to start classes.

To make a longer than necessary story shorter, they kept upping the amount. I was then told that I did not apply for a loan when I had needed too so the balance exceeded $2, 000 at this point. The woman on the phone asked me if I had a credit card handy...UM HELLO. If I had that kind of money then I wouldn't need to even have loans...! So I called the financial aide office and was told my f.a. advisor went on vacation. ARE YOU KIDDING ME? The person that was supposed to help left the office and was not supposed to be back until May 25th. Classes had already begun. If anyone has attended this University then you know that if you miss class (blocked out of them even) for 21 consecutive days then you are automatically un-enrolled. So...I was pretty much...how do you say it...screwed?!

You would think that if you paid a school for over three years then they would treat you better. What I have said are not all of the things I have went through with them but I wish luck to anyone that wishes to attend this school. You will get the runaround when it comes to your financial aide...so I believe I would not attend. The classes are ridiculously expensive.

The one thing I did find useful throughout this whole experience is researching. I did learn what I went to school for but is it really worth all of that hassle? Researching taught me to look up information about the school before you go to it. I pity anyone that has to go through it. I have since switched schools. Good luck to all of you.

Kaplan University has the worst financial aid department I have ever encountered. I enrolled in February of 2009. My enrollment advisor assured me that everything was a go before I enrolled. I immediately was blocked from my classes from the time they first started because of the financial aid department. I have not caught a break from them since. I am constantly receiving emails from the financial aid department saying that I have missing documents and that I will be blocked from my upcoming courses because of it. This is mostly due to the fact that when I fax them the documents they don't update my file. I am half way through my second term and got a bill for almost $3, 000 for my first term. It turns out that my financial aid advisor never applied my financial aid to my account and had me listed as student pay. I have even been in contact with the department of education a few times to make sure that everything was good on their end. I have tried to get in touch with my advisor and her manager on this matter several times this week and have yet to hear from them. I love the way the online set up is at Kaplan, and will probably be stripped of my credits because I can't pay them $3, 00o out of my pocket, but it's about time I cut my losses and move on to another school.