Hi,

I am a frequent traveller beteween Ernakulam and Mysore and your serices are indeed to be applauded.
But i have a complaint regarding one of your airavat plying beteween Ernakulam and Mysore.
It has come to my observation that Airavat which i travelled on 14/03/2011
PNR no: J22244674
From:Ernakulam
To: Mysore
The A/C system is faulty and is not working at all. I had travelled in the same bus on 15/02/2011
PNR No: J21857278
From: Ernakulam
To:Mysore.

That day also bus had problems and had a break down.
The same bus had a break down couple of months before also
Date: 04/04/2010
PNR No: J16955961
From: Ernakulam
To: Mysore

Incidently The Conductor and Driver was same all the three times. Only in the last time driver was different.

The condition of your bus is very bad and repeatedly having problems. What i donot understand is, Why even after maintenance the issue is reoccuring?

There is fault somewhere and i plead with you to solve it asap.

Apart from these three cases where the conductor was same for all the cases, I have had a good experience with your airavat services. I urge you to do something about the bus, I am complaining about

Thaking you,
Suraj