The Owner's name is Tom. He came to my house for free estimate, and he promised me all the work, the product, and the services.
The work they had done is piece of junk, I have a service call next day because of condensation pipe wasn't install on the right way, and the installer couldn't come same day.
First of all, they didn't provide us a emergency service when my furnace broke down. They send the tech guy came at next day, and he couldn't fix same day, has to come anyother time. We have been waitting for three days with no heat home. I had been calling them at least 20 times because it was really cold weather, and the office is not answer the phone all the time.
The unit is Keeprite 95% furnace. it was installed on Oct 2009