I am the manager of a small business. One day i received a call offering me toner and/or ink for a printers, after initially saying no and i was fully stocked up... Eventually they offered me 1 toner cartridge at the price it would be in a 4-pack ($85 as opposed to $130)... Finally i agreed to it since i didn't want to be on the phone anymore and would eventually use it..

1 week later they call me asking when i want my other 3 cartridges?!?!?! i told them i i hadn't even had a chance to try the one they sent and only bought one!, they said it's a 4 pack and you have to get all 4... the original sales person made it VERY clear that if i did not want to order more than 1 i was not obligated to! they finally backed down...

1 week after that they called again, same story!!! we eventually aggreed that i would get 1 more toner cartridge (so this would now make a total of 2 i ordered when i was told i only needed to get 1) and that would be the end of it...

today (4 months later) i got a VERY nasty call from them saying i need to pay for 2 more toner cartridges whether i want them or not!!! i told them absolutely not and eventually hung up on them when the lady swore at ME!! ... the "supervisor" called me back 5 minutes later saying they take hanging up as a sign of me not willing to pay and they would take it to court... REALLY? take it to court when i havn't paid for 2 items i havn't received OR asked for??? ... he then said they are sending them and i better pay and hung up...

i MIGHT of considered ordering from them after the first cartridge before this VERY VERY shady business! ... if you ever get a call from these people HANG UP!!!