Kemba Financial Credit Union

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Category: Business & Finances

Contact Information
555 Offcicenter Place, Gahanna, Ohio, United States

Phone number: 614-235-2395
kemba.org

Kemba Financial Credit Union Reviews

Handicapped Senior Citizen February 1, 2011
Ach Deposit Withheld since Debit Opted Out
My ACH deposits are being held and not deposited in a timely manner. This allows Kemba to create NFS since I opted out of the debit card protection. This has been going on since August 17 2010. My checks are switched around my debit payments so that the checks are charged the 32.00 (since my debit card cannot be charge.) I have been charged so much, by error 32.00 was charged for no reason at all 01/31/2011. I had requested that the 32.00 is corrected. I have a pending deposit of 400.00 from my State Ohio income taxes. The message on my account page says that the ACH Deposit HAS BEEN RECEIVED but has not been deposited? The first deposit date of the State of Ohio release date was 02/04/2011 listed on 01/31/11. Today, the ACH Deposit release is listed as 02/02/2011? The date is switched form 02/04/2011 to 02/02/2011? This is to let me think that I am going to be covered for my transactions? I made a late deposit due to the weather. Now I have another negative and cannot get out to the bank due to recent icy weather. I am handicapped and cannot walk on the ice. The one 32.00 that should not have been taken made a domino effects for the others. Anyone that has chose opted out for debit card protection is targeted. Someone is sitting there switching the debit cards and checks transactions around like a video game to get a hit of 32.00. I sat online while talking to a customer rep last year (Aug 2010)and told her that I am going out to the ATM to cover my negative balance. Once I told her that, she processed the pending ACHS debits in front of my face. I ask her what did she just do? She said nothing, the transactions just paid on their own. The transactions had pending dates for the NEXT DAY. That is why I know that they can hold an ACH deposits(fishing) to create a possible NSFs. They will push a debit or check through immediately. But Deposits are held for days in hopes to hit NSFS charges. They are holding my ACH Deposit to allow other transactions to be paid so that once it is deposit Kemba gets to keep the whole check. Banks now rob people and will not go to jail for it. I saw it done with my own eyes. I worked for banks for 27 years and have not seen this before. I have been with this bank since about 1990 because I trusted Kemba. Because of the horror stories about people who opted out, I heard that other banks are also cheating people. There is no where to go because it is allowed. Kemba is playing XBOX games with my account to score NSFS!

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