I have been a loyal Kenmore Consumer for over 6 years now. I recently bought the new Kenmore 21614 Progressive canister Vacuum in Purple. I have to say I am very disgusted with the quality and performance of this vacuum. I have always used the older models like the Kenmore Canister (27514), etc. I would have bought another 27514 or a version similar to it, if IT WAS AVAILABLE !! They apparently don't make these anymore !! So now I have to return the new one and I've only had it a week !! And now I have to look all over god's creation to find even a refurbished one, b/c I would rather buy a used older model than one of the newer models. You couldn't pay me to continue using the "Chinese" version of the Kenmore Vacuum Cleaner. There is absolutely no suction once the power head comes off. Although it may be lighter, it's still bulky as all hell. The plastic piece that is permantly attached to the bottom of the wand ? You can't get into corners or along rug lines, and you have to place the wand directly over the dirt to suck it up !! It takes FOREVER to attach and detach the powerhead. The new floor piece version is idiotic too. You can't vacuum rugs (that cant be vacuumed with the powerhead "wool", etc.) b/c it tilts upward as soon as you put any pressure on it. The edge tool couldn't have been put in a worse place. The so called "suction level" ?? Yeah just makes the vacuum louder...Let's see, the extra long hose is great for tripping over, and the adjustable wand is so rough to put up and down I fear I'll break it !! The only "good" thing about this vacuum, is the new flat velcro pet piece.. I like that but that's it !! I paid alot of money for a vacuum that the sales associate "talked up" . I just wish Kenmore would have gotten some suggestions, ideas, or opinions from the consumer, you know the people who actually USE THEM !! I mean who is the idiot who came up with this idea ?? I wouldn't be surprised if I am 1 person in the long line of complaints they have or will be getting from consumers who don't want the "chinese" look & performance of the New Kenmore Vacuum..Kenmore needs to get their act together and stick to what works. So I guess it's back to the search for the vacuum I want...Hopefully Kenmore will take the email I sent into serious consideration before they keep selling crappy vacuums to loyal consumers..