Kenmore Oasis HE Washer

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Category: Home & Garden

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United States

Kenmore Oasis HE Washer Reviews

shehartwell May 14, 2011
Code UL, won't finish cycle
Beware Sears expensive HE top loading washer, over $800. Within the first year, error code UL showed up and the washload woudn't finish about 12 minutes before the end of cycle. That code means out of balance. Sears recalled the control boards and mine was replaced just before the warranty expired. About a year and a half later, my wash won't finish again. Same code, UL. I checked the suspension rods and springs. They're fine. I get the same code even without clothes in the machine, so it's the same problem. Now Sears says my serial number isn't included in the recall. The redesigned control board didn't fix the problem permanently, just long enough to make sure the next control board expense would come out of my pocket.
Even without a repairman, the board alone costs $173.88 plus shipping. I won't be buying it. I can buy a used top loader for less that gets the clothes clean. This washer never did clean well. It tangles clothes and sometimes even wads up small items inside a larger one. Besides that, the buttons became harder and harder to change settings until most of the time, I can't add a soak cycle or change wash temperatures or spin speeds. The electronics on this board are terrible. If I stop even a few people from making the same mistake, Sears will lose more money than they'd have spent by using better parts and fixing my washer. I hope I stop many from buying Sears anything. Their extended warranties are more expensive than anywhere else, and their repair wait times longer. I speak from previous experience with a fancy tall tub dishwasher that burned out 3 motors and the latch went bed, just far enough apart in time that they wouldn't replace it as a lemon.
November 10, 2008
Broken
We also purchased from Sears a Kenmore Oasis HE Topload Washer a year and half ago. Loved it until about two weeks ago I started getting an F1 code and the only solution according to the manual is to call service. That in itself is a chore. Made my appointment and waited all day for the guy to come and I guess they overloaded his schedule because I just talked to him on the phone. He was nice to tell me that the part itself would be 300.00 and to have it installed it would be a total of 600.00. I only paid 800.00 for the washer. This ridiculous. I would not recommend anyone to purchase this brand of washer, especially when Sears no longer stands behind their products.

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