KENMORE OVEN MODEL# 790.95204103 WOULD NOT TURN OFF.
MY WIFE WAS BAKING AND THE STOVE GO VERY HOT AND WOULD NOT TURN OFF WHEN SHE TRIED TO. USED THE BREAKER TO TURN OFF. REAL PROBLEM WITH SEARS KENMORE SMOOTH TOP OVENS. STAY AWAY FROM. GETTING A NEW ONE NOT KENMORE OR FIGIDARE PRODUCT WITH TOUCH PAD CONTROLLES, KNOBS FOR ME!!!

I can't believe it, I never heard of an oven door exploding but that is exactly what happened today with my 3 year old Kenmore, freestanding range. It was not even on and the last time I had used it was 2 weeks ago. I was in the kitchen and had just walked out when I heard a sound like ice breaking, then the sound of falling glass onto the floor. When I went back into the kitchen to investigate I was shocked to find glass falling from my oven door and my kitchen floor covered in it. Immediately, I called Sears repair line wanting someone out here immediately to document the situation first hand, although no one was cut, this was potentially a major safety issue, but their 1st concern was that my warranty had expired and I would be responsible for the $129.00 service call plus parts, and the soonest they could come out was on Fri, July 9th. When I told her this was unacceptable, the situation needed to be looked into now and Sears was lucky no one was injured by the exploding glass, again her concern was the cost of the $129.00 service charge. I tried to explain to her that Sears is lucky I had no small children in front of it when it went and then asked for her name in case there was an injury she would be named in the law suit. I was immediately passed on to someone else who again was concerned about the warranty issue and not the safety issue, and as to whether or not I agreed to pay the fee before sending a tech out. I felt like I was being held hostage, yes I agreed to the fee, how else is it going to be fixed, documented, etc. I asked where I could sent the pictures I had taken to ensure proper documentation of the situation, but was told no need to do that, he was documenting it as we spoke. Yeah, right.
For the past 41 years, since my husband and I have been married we have bought every single one of our appliances from Sears, always a Kenmore, and never had an issue with them. But today I and totally disappointed in them, they have a total disregard for our safety and that of our families. These ranges should be and should have been recalled years ago and were not. We should be given the option to trade it in for another brand.
Sears has lost a loyal customer and I will be there to speak out against them from this point on if they do not make this situation right.

My kenmore oven did the same thing the bottom element burned up and caused the whole house to fill up with brown smoke. Beware people, don't get burned because of their poor quality products!

On Sunday May 27, 2007, I turned my Sears Kenmore oven on to preheat so I could bake cookies. I left the room for less than 5 minutes. When I returned, I realized my oven was on fire. The bottom heating element was in flames and the digital read outs on the stove top were all blank. I turned the oven off, it continued to burn, so I ran to the circuit breaker and turned it off, after a few minutes, the fire went out. My range was SO hot, it took a long time for the exterior of it to cool enough to touch. We called the manager at our local Sears, and several other people, all the way to the corporate offices. NO one would offer any satisfaction. This range was only 5 years old! We wanted them to come and see what malfunctioned and caused it to burn. They refused to do that unless we paid them to come. Since the oven was destroyed, we didn't want to sink any more money into it. We had it hauled away when our new range was delivered (not a Kenmore, and not from Sears). We do have pictures of the burned element and the serial # off the range. We hope someone will take notice and recall these ovens before someones house burns down.