I pruchased my washer 2 1/2 years ago. When I called for a repair I was scheduled for mid day which meant that I had to arrange for someone to be present ( I do work) . The repairman came, spent lessthan 15 minutes to diagnose the difficulty. He couldn't fix is because he didn't have the part! He said that the part would come in about 5 days. . It came. Now I have to schedule another appointment. I was told that the repairman will come from 135miles away (2 hours and 15 min one way). The repair will probably take 15 minutes. What kind of manager can afford to pay for travel time like that?

This simple repair has taken three weeks. Rediculous. Disgusting. Wasteful. And I just had a kennmore Air Conditioner installed. I guess you are all laughing up your sleeves.

Marilyn McBride