i bought a kenstar food processor MF 0808 on 17 jan 2010 from modern electronics and appliances, 38, new bazaar, kirkee, pune-411003. within 10 days i discovered that there is a problem with the juicer, i called up for service but he did not dedect any problem, now that the part is completely broken, despite of repeated complaints there is no response. the promise of service moves from one day to another. i'm about to shift to another city soon. that bothers me even more that the process of complaints have to be started from the scratch. i'm truly disgusted with the service and just think what is the need of a brand if it has to be use and throw then why not go for a local made. please help.

samreen faiz rizvi

I bought a Kenstar food processor and i did not run at the first start neither the instructions have been given with the processor how to operate it and i called the Kenstar Helpline... I was waiting for the representative for 10 days no one responds, i called their Ahmadabad office the gentleman said they will resolve it in a day, but days turned into weeks no response and alter the website of Kenstar went missing.

Then i called the So called Head of Karnataka for Service Mr Bhat for the help, but he always had a reason for pathetic service, and later did his best to avoid my calls and when i call the helpline again false Promises... If anyone from Kenstar reading this call after 5 Pm to 08041141180 and u will surely hear the laziest representative on the face of earth Mt Shiv, he would take almost a minute to just to greet you and then bangs the receiver before you finish..

If this is Kenstar then pls pls do not ever make a mistake of buying anything from Kenstar THEY ARE THE STARS OF PATHETIC SERVICE... THEY SHOULD BE AWARDED THE WORST SERVICE AWARD FOR THE CENTURY...

I got Kenstar food processor last year in october and as luck would have it. It did not even function for even one day and since we moved from our home town to Delhi i have trying to get customer care of Kenstar send someone to repair the food processor but alas after calling them number of times and getting false assurances that someone is on the way to repair it no one has turned up.

We are a working couple and i took two day office on two saturday and waited for all day for someone to turn up , kept calling the customer care for update but no one came and to top it all the designated agency from where the mechanic is suppose to come has called me up on working days long after my complaint was made saying that the guy visited my place 3-4 times on saturday and no one was there... this is ridiculous and to add insult to injury he talks so rudely.

I am done with Kenstar. I am going to buy Inalsa which has better service and functions.

Kenstar is pathetic... and i suggest don't ever buy its products.