Kent RO system installed at my home is not functioning well. Candles are due for replacement. When ever we call over telephone their people do not attend properly more over once consequent upon our complaint no. 1444 service staff visited our home and replaced one candle and assured us to replace another candle in day or two that was on 04.07.2008. Since than neither he turned back nor he is responding our calls. The reason may be that my wife was not having change at that time and that guy was supposed to return remaining money to us and he had also assured to replace another candle but till dated no one has turned back. Such a sorry state of affairs by co.'s employees without caring their valuable customers, absconding for retaining small amount and left us unattended. This story itself speaks about very-very poor state of affairs of co.'s responses towards customer's complaints.

N.K.RANGA
#402 SBI OFFICER'S ENCLAVE
PHASE X MOHALI
PUNJAB

CELL +919417751921.