I have conducted a birthday party and there was no service/entertainments/gifts as promised.Instead of enjoying the party I have to take Video camera myself, serve food myself, because the kFC concerned say their staff took Off without informing the manager and when I complained about this issue to the concerned their attitude is like as if they dont care.When the invoice arrived it was another story too.I have to pay for nothing.So I dont want these types of things to happen again and as a well wisher cum KFC fan since childhood it upsets me a lot because no one from the KFC based in UAE listen to my complaints.Can anyone let me know how come I can complaint directly to the main KFC office based in US.As we all know that KFC is an established chain but their customer service attitude especially in Abudhabi, UAE should be changed.Hope any of the senior management team will enquire about this issue and respond if they see my this mail.When i contacted the head office based in Sharjah, the customer service manager told me that area Manager for Abu Dhabi, United Arab Emirates will contact me soon.Untill now no response and doesnt care attitude goes on.
Can i get any response or this type of attitude continues...