A few weeks ago I ordered a meal which consisted of three pieces of chicken. This order was X-tra Chrispy. While watching this girl fill my order I had to correct her for putting a regular breast in my order instead of the X-tra Chrispy. When I got home I opened my order and found that she placed a Xtra Chrispy leg and breast as ordered but found a Xtra thigh instead of a Xtra breast as ordered. Calling and speaking with the Manager I exlained the situation to her and explained that this has not been the first time that my order has not been right. The Manager said she would check into the situation and was sorry for my inconvience and would send me a coupon for my troubles. I thanked the Manager and requested that she talk to her staff about trying to get the orders correct in the future as I assume I'm not the only one to have received the wrong order. I have lost all respect for the Manager at this Resteraunt only because she said she would send me a coupon but as of this complain I have not received anything. Don't get me wrong I can do without the coupon but don't tell me your going to send me one and then turn around and not send one. This only shows me why her employees are able to get away with handing out the wrong orders when people are not receiving what there Paying for.
this may not seem a big deal to your Corp. headquarters but in this day people don't have money to pay for things they don't get.

After we tried the one on us 17 bypass myrtlebeach we didnt like the cleanliness of the store so we went to surfside beach store and ordered to go took it home and found the gravy really runny and bland
we just figured it was because it was late when we went
the next time we went i inquired about the gravy being so thin the cashier pointed to the manager who then said its the same as it has been
so well we took it home anyway didnt use it tho kept it to mail to kfc headquarters but never did find an address to send it to
well i recently went to the new store on 501
found there gravy to be like we always remebered thick and not running off the mashed potatoe's
so we went back to the one in surfside beach ordered a side of gravy took it to the 501 store in myrtle beach and they said he is watering it down
There you go
Just as I had thought i confronted the manager again but was ignored
He should have his franchie removed
Jonathan Roach
Lifetime KFC lover

I PULLED UP TO THE DRIVE THRU WINDOW AND THE CASHIER BRENDA WAS THE COLDEST PERSON I EVER ENCOUNTERED NO GREETING, NO SMILE, NO THANK YOU, NO EXPRESSION SHE SNEEZED WITHOUT COVERING HER MOUTH SHE IS UNPROFESSIONAL AT HER POSITION BIG ASS HICKEY ON HER NECK LOOKS LIKE SHE JUST GOT UP FROM BED WITHOUT WASHING UP AND CAME TO WORK NEVER AGAIN WILL I EAT HERE AGAIN IF SHE IS WORKING

We were on family holiday 1st week in January 2009. We arrived in George on Friday 2/01/09 and went through the drive through at Kentucky in George. I ordered a box master and requested that it must not be the zinger fillet as I cannot eat hot and spicy food. I requested a normal fillet instead. I have previously requested this at our local Uitenhage Kentucky branch and was always helped with no problems. The lady told me that they are not allowed to help me as it is always issued with the zinger fillet. I then told her that the Uitenhage branch have done this for me previously and all my colleages at work always requests this as well from the Kentucky branches in Port Elizabeth. She called her manager and she also told me that she was not allowed to do it. We drove off with a screaming child and no food. We then requested the same at the Oudtshoorn Kentucky as I was dying to have the boxmaster as it was so nice. The lady also told us that she is not allowed do adhere to my request and called the manager. The manager decided to do us a favour but told us that the other branches that do adhere to my request is not doing their jobs properly and I must not actually expect any branch to adhere to my request. It felt as if she was giving me the feeling that she was now moving heaven and earth just this one time. I was very happy to finally enjoy my box master, but I am still not happy. I am still paying the full price for the box master, I am not requesting anything more or less. What would it take to keep one client happy or lose a whole family's order. I also noted on the advetisement of box master on television, it does not say if it is a zinger or normal fillet. I would please like to have feedback a.s.a.p. on this as my child loves Kentucky and the toys.

I ordered an 8 piece chicken meal only and a 10 piece honey barbeque chicken nuggets for carry out and when we opened the bag, they did not include the 10 piece honey barbeque wings.