Mon. Sept. 15 beteen 3:15 and 3:30 p.m. I ordered an 8 pc. bucket and paid for the 8 pc bucket. When we opened it up at home it was a 6 pc with some small pieces. I think the order number was 401. I looked very hard for the receipt but couldn't find it. So I called the manager to let him know that a mistake had been made so he could at least tell his workers to get it right. He talked, it seemed, like he was quite arrogant. He blew me off and hung up on me and put the phone on answering machine.
I have had trouble there numbers of times, for instance I asked one employee not to handle money and then my food. She proceeded tp massage my biscuits with her hands.

She is not there anymore but that kind of stuff makes me wonder why I am stupid enough to go back.

Sincerely, Mr. Arlyn L Clary

Hope I can get a genuine reply because you don't have very many complaints in which to respond.

THANKS

We are often told at our Kentucky Fried Chicken in Winklespruit that the chicken pieces that are available are only wings and legs, when we question why they say it is too late to cook more at 8pm and they only close at 10pm - Yesterday we were at KFC in Hibberdene and again shocking the order was all messed up even after we had repeated it 3 x, no receipts to check what was ordered, only available on request. The food is unfortunately what my family want wish i never had to go to a KFC again as their service is so bad.

i go to kentucky fried chicken about at least three time a week, and everytime when i get home it always has something wrong in my order, i let it slied but this is everytime, now it is getting on my nerves, some of the mistakes are i went to get a four peice meal and i get home and it has three drum sticks and a thigh no white meat what so ever and when i ask for potato salad i get home and it is coleslaw, so many times i have asked for an extra gravy and when i get home suprise no gravy and the chicken bowls i always get more potatoes than anything, not much gravy and cheese and one bucket of chichen i got tasted burnt.it is so slow to get your order and when you do it is always wrong and i am not joking, i waited about 10 minutes to order and rhere was only one person ahead of me, well i am tried of wasting my money and not getting what i want.its time to say something, i would like to get a nice big meal for all of this uncalled for service and an email to vsee what is the problem my address is gail hubley 6b lakefront road dartmouth nova scotia b2y3c3

On June 27, 2008, my husband bought a 16 piece bucket of chicken from KFC. Although he ordered original, he got home, and it was Extra Crispy. At some point during the meal, our daughter finally gets past the breading on her chicken and it was RAW! I stop the kids from eating; now they have no dinner. We cut all of the pieces open and they are all BLOODY AND RAW! I had eaten through a good portion of my chicken breast and didn't know because of all of the breading. Everyone who ate the chicken ended up sick with vomiting and diaharrea. I've now spoken to 11 different people from the company, and they still act like it's know big deal. I have pictures that I would like to post to warn people what they might get when ordering from KFC. How do I post? Does anyone know who RICK MAYNARD is with KFC? He wrote me a crappy letter saying that food safety was very important to KFC...blah...blah...blah...When I wrote him back asking him to tell me his position within the company, he refused to respond. The KFC Corp. and these franchises need to be held accountable for serving people raw food. Yes, I did call my local health inspector who called the Corp. on my behalf, all to no avail. I can't believe this Corporation is still serving consumers raw chicken and getting away with it. Please write back with your story, if similar. By the way, I did return the raw chicken to the franchise after being in bed sick for 4 days. The only thing the manager and assistant manager seemed concerned about was the fact that we videotaped my returning the chicken and the transaction. What a load of CHICKEN ****

I went to buy ice cream for me and the kids in KFC Lesotho today. The cashier rang four ice creams after I had told her to ring five. She told me that she didn't sell ice cream to pregnant women. I received bad service as she was not friendly. She told me to go to another till. When I got to the other till the cashier told me to start the que from the back. I then explained that the other cashier said I should go to her till. She also refused to sell me ice cream because she said that she also didn't sell ice cream to pregnant women!!! I then asked for the manager and ten minutes later a woman walked out of the office. I asked her whether it was in KFC's policy not to sell ice cream to pregnant women and told her that I would like to buy the ice cream. She went and made the ice cream and I paid the cashier who's name is Masenate who had earlier suggested that I cry for the ice cream because no one will sell me the ice cream. The service was ridiculous. I certainly don't need that kind of service as a KFC customer. My kids love KFC and I think the employee's should be taught customer service. I would like to take this matter further and therefor request head office numbers for South Africa/Customer relations department.