AS/0112/MISC/09
May 20, 2009
WAFAQI MOHTASIB SECRETARIAT
Karachi-Islamabad
online complain to Governor of Sind PRB-5569-09 Dtd 21.04.09
online complain Wafaqi Mohtasib, Karachi, ONL/0000115/09 dated 21.04.2009
Meter No. B 80074 Consumer No AL888067 A/c No.0508903450227
Sub : inform why delay is caused for what reasons?
Dear Sir
I lodge a complain for facing un-correct billing on account of new meter installed and more interesting to share that as promised by the concern Mohtasib MR. MOHD MEHBOOB ALAM, Adviser IN front of Legal Dept staff of KESC to replace the faulty meter which is the root causes but yet no person visit our home.
Please refer to my complain lodge and more than 30 days passed no called received from the Mohtasib office to solve my problem which means they are also too lazy to process any consumer complain case and give him or her relief.
What action taken by Governor of Sind after receiving my complain online complain to Governor of Sind PRB-5569-09 Dtd 21.04.09 keep silence or any interest to protect the consumers.
In the month of April – 09 received bill for 237 units for Rs. 1, 170 plus arrears of Rs. 769 which was adjusted as asked by the KESC Legal Dept authorized person. Now we received the May 08 bill for unit 259 Rs. 1293 ( Total bill outstanding ) Rs.3300
If you refer or study the billing we face in old meter than you understand our billing never reach to such high standard and we never approach to the concern Mohtasib or KESC. Since the meter changed when we observe that receiving bills above the actual consumption than we start to lodge complain but still our problem stands where its begins.
Our request to allow us rebate for Rs.5000 for paying those abnormal or above the actual bills and remove the arrears amounts and please process our case not in a lazy way but hurry you and show show interest and pain to slowing the consumers complain and realized their problems too. How long I have to wait and request you all concern ( how many times)
This is the standard in our country for getting justice more than 30 days passed but not movement of in my complain which I think you people can work immediate basis after receiving complain maximum with in 10 days to save time and early action required.
I once again give you message that I am jobless more than 8 months facing great difficulties and also a kidney transplantation done on 14.12.2004, WHY you treat me as a step mother FOR using honest way connections? When my punishment session will over from the root level and do the needful without wasting further precious time otherwise you all are responsible to God at judgment day for wasting time and face punishment too.
Proof that you all are Muslims and God fearing and sincere to solve my problems for facing and paying those bills amount above our consumptions.
Thanking You
Yours faithfully
( ASHFAQ SHARIF )
EMAIL
[email protected]
Copy forwarded by email
1. Mohtashib office KARACHI
2. KCCI, FPCCI & SITE ASSOCIATION to seek help and support
3. K E S C Garden office to take notice
4. Governor of Sind
5. Minister of Water and Power Islamabad