I pull through their drive-thru at 10:45pm and ask for an 8-piece, white meat, extra crispy meal which comes with 2 sides. I choose mashed potatoes for my 1st side and corn on the cob for my 2nd side. The guy says they have no corn. Since we really don't eat any of the other sides, we opt for double mashed potatoes.

They then tell me that they are out of extra crispy chicken and it will be 11 minutes until they will have more.

So I pull into the parking lot and wait 15 minutes.

15 minutes later... I again pull up to the drive-thru and ask if they now have extra crispy chicken. They say yes. Ok... So I place my order again for an 8-piece, white meat, extra crispy meal with double mashed potatoes.

When I pull up to the window, the guy who took my order (apparently the manager) was bringing a bag out to another person who had placed an order for extra crispy chicken. So some other worker... a spanish girl with her hair pulled back packed up my order and sent me on my way.

I get home and open my bucket... There is no extra crispy chicken in it... There is no white meat in it... In fact... there isn't even 8 pieces in it... My bucket contained 4 original thighs and 3 original legs... 7 pieces... Not only couldn't the girl distinguish between original chicken and extra crispy, nor white or dark meat, but she also couldn't count to 8.

So I call the store... The guy who took my order answers... I tell him what happened... He apologizes and says he took my order but today was his first day. He tells me to bring it back and he will give me the correct items. I ask for his name. He says it's Melquin. I ask what the girl's name is. He tells me that he's not sure which girl it was but that she already left for the night. WHAT??? How does he NOT know who it was BUT at the same time he knows that she left for the night??? Yeah... ok!!!

So I drive 10 minutes back. It's now about 11:25 when I get back there.

I pull up to the window and the guy is there. I ask for the manager. He tells me he is the manager. This is the guy who just told me on the phone that it was his first day. And to boot... The girl who he didn't know who she was that apparently already left for the night, was standing behind him sweeping the floor.

So I call him out on the first lie about it being his first day, and then about the girl who filled my order not being there.

I give him back the bag of food that I got the first time... He asks me if I want the extra crispy chicken. I say ok. So he then says... It'll be 15 minutes because we don't have 8 pieces. WHAT?!?!?!?!?

I told him to forget it and demanded my money back. I drove home... Hungry... It was now an hour later than when I placed my original order... I call the corporate number... A REAL PERSON answers... at like 12:30 at night... Who'd have thought?

So I go over everything that happened. She robotically reads me the monotonous scripted apology and takes down my info with the promise that it will be forwarded to higher management.

So I guess I am waiting to hear from some higher management either from the corporate office or the location itself.

This has to be THE WORST KFC in the history of KFC's. If the Colonel were still alive, he would literally sh!t his pants if he saw how these clowns were running his business into the ground.

I don't recommend going ANYWHERE near this place. Do yourself a favor and eat somewhere else... ANYWHERE else!!!