Last night, about 6:30 pm on the 15th of March, 2011, I decided to get KFC for my children's dinner, I've ask for a Mega Bucket, which consisted of 12 chicken, 9 nuggets, 2 large chips, potato & gravy, and 1.25 drinks. So, when i come home i've told to my children to have a dinner now, then at that time i'm cooking a cake and i'm busy in the kitchen. So, i said to my 12 years old daughter if she likes the nuggets and she said what nuggets mum, i said i bought a nuggets at kfc. I've search for that nuggets and there is nothing. I decided to phone KFC and ask for the manager, i've told her that i bought a mega bucket and they forgot to put my chicken nuggets into the bag that i have ordered, she said they can't do anything about it, so i told her that is very bad service because i lived far from kentucky fried chicken place, so i asked what can you do about it, well she said i will send you a voucher so you can pick it up your nuggets. I need to wait for a week to get the rest of my order that i paid for, i said to her that i am very dissappointed the way their service is, she asked my full name, then i told her, and she said to spell it to her, which i did, for three times spell it to her in a slow speech, she still didn't get it, so i said to her, do you know how to spell, because you are making fun of me, its already bad enough that you did not do a proper job, you can't even spell, and she said i don't want to talk to you, you are being rude to me, that's what she said and she said to take up to the main office of kentucky fried chicken and her name is natalie, so i said that is very rude of you and definetely arrogant, you don't treat your customer and you also descriminate me by the way you talk to me. I said to her i will take this further. she said i will give you the number to call, i said no i don't trust you, i will find it myself.