I would like to put in a complain about Blue Downs KFC, onthe 15 of September I went to KFC it was about 9 pm and I saw that it was full inside I then decided to make use of the driveway as I was driving, there were few cars in front of me and also few cars behind me. It was my turn to place my order at the window I was then asked if it's gonna be a cash or debit card and I said it's a debit card the the lady told me that unfortunately she cannot help me because the machine is not working and I requested her to place my order and then swop my card inside and she said that is not gonna be fair to the customers who are queing inside I must go inside and que again for placing an order. The service on driveway was very very slow and I was facing a difficult situation as I was unable to move back or front because there were cars on both sides I had to wait until all the cars in front of me are served. I still think that kind of service is unaccepteble and is very very poor. As it was all ready late I could'nt afford to stand on another que inside I had to go home without KFC .