GOOD DAY,

I WOULD LIKE TO INFORM YOU THAT:

1. HEIDELBERG KFC'S SERVICE IS POOR, BUT NOT AS POOR AS

2. THE FOOD - IF YOU BUY THE BURGERS IT IS SO DRY YOU CAN'T SWALLOW IT.

3. THE CHICKEN IS SO OILY, YOU CAN'T GET IT INTO YOUR BODY

4. AND WORST OF ALL, YESTERDAY WE BOUGHT CHICKEN, THE PIECES WERE NOT SO OILY BUT A GREEN PIECE BALL OF HARD FAT OR WHATEVER WAS STUCK UNDER THE CHICKEN CRUMBS - I DON'T KNOW WHAT IT WAS, BUT IT LOOK AWFUL AND WE COULD NOT EAT FURTHER - THE PIECES WERE NOT CLEANED BEFORE COOKED.

WHY DOES THIS NOT HAPPEN TO US AT OTHER KFC'S, WHY IS THE SERVICE THERE SO GREAT AND THE FOOD EXCELLENT.

IS IT THE QUALITY OF THE WORKERS????????????????????