I have gotten this web address from Facebook. It has been circulated around.
There fore, to whom it may concern, I am a regular drive through customer of KFC.
By seeing this video from Facebook, it makes me hesitate to buy KFC again.
The web address is as below,
http://www.youtube.com/watch?v=0EvkgwDbSpc&feature=player_embedded
I don't want to eat chicken with shoe flavours. Please investigate this. Thanks!

May I know why the card machine for payment using Visa or Mastercard at KFC Menglembu, Ipoh branch always out of service? There are two counters with two card machines at this outlet but unfortunately both also out of service everytime I have my lunch and dinner or supper there. Everytime when I wanted to make payment with my Visa Debit or Mastercard Debit, the staff there always give the reason that the card machine cannot use, network problem, no respond from the card machine and etc. Even everytime I ask “Did you ask technician to fix it?”, the answer from the staff there always the same, that is already call for technician and now waiting for technician to repair.

Yesterday (15th March 2010), I have my supper again at there around 9.45pm and I use my Visa Debit card for payment after I make my order. This time the staff says Visa or Mastercard is not accepted or used here. Then I point to the “We accept Visa, Mastercard for payment here” signboard and ask the staff that serves me why my Visa Debit card is not accepted here. What is the purpose of putting the signboard there showing” We accept Visa, Mastercard for payment here” and the card machine there and say the card is not accepted here? Is it for display purpose only? After that, the staff only say the card machine cannot use.

My questions are
- Is it the same meaning between “Visa or Mastercard cannot accept for payment here” and “Card machine problem that cause Visa or Mastercard cannot accept here for payment at this moment”?
- Is it the staff of this branch don’t know how to use the card machine for payment? So, they always say the card machine got problem?

Nowadays, government always encourages people to use debit card everywhere for making payment. Unfortunately, I always can’t enjoy this facilities and privilege at this KFC Menglembu, Ipoh branch. This branch always gives me a lot of problem and lot of bad experience. If this problem cannot fix it, I suggest that the card machine and the signboard of “We accept Visa, Mastercard for payment here” should be taken off from this outlet.