Skelmersdale KFC has to be the worst ever built. I am amazed how it survives. Every time i go they are out of stock on things I want. Awful. Even when it is in stock and I get it home its either undercooked or the order is wrong.
I suppose we pay the price for them employing a bunch of kids who frankly dont give a shit. There attitude stinks and they are unhelpful.
The place needs looking into.

I refuse to beleive there to be a worse place with worse staff in the country.

I also refuse to beleive there to be a Kentucky Fried Chicken in the country that runs out of chicken.

I will never go there again until word of mouth tells me the service and staff have been over hauled.

Hi...
I wish to complaint about irrespective service of KFC in Eastham.I went to buy food i asked for eating in and she harshly told me we dont have tray to give and food was cold and the representative name is Farzana.No smile in service there are only two member on till. In lobby they need extra person for work so no one was there to clean lobby properly and keep tidy the plates so always they will talk rudely with customers.They must required 2 more member to work but irresponsive answers. Im kindly requesting here that please let them know that do proper and kind service for customer so that they can worth for spend money there.
Plz take further action and tell the Manager to guide workers in good way and give good respect to customers im really sorry about the incident.If they will continue with same attitudes no one will go to KFC they may loose hope n it.
Thaking you.
Nethra.{advocate}from India.

TO WHOM IT MAY CONCERN
I LIVE IN GONUBIE IN EAST LONDON IN SOUTH AFRICA. KFC OPENED A BRANCH THERE WHICH I THOUGHT WAS GREAT BUT NOW I THINK ITS A WAIST OF KFC'S MONEY AND TIME. DO YOU KNOW IF I GO THROUGH THE DRIVE THROUGH AND MY HUSBAND DRIVES TO KFC IN BEACONS BAY (PLEASE BEAR IN MIND THIS IS A +/- 10 MIN DRIVE FROM GONUBIE.) BY THE TIME HE HAS GOT THERE AND PLACED HIS ORDER AND PAID AND RECIEVED HIS FOOD, I AM STILL SITTING OUTSIDE THE KFC IN GONUBIE WAITING FOR MY FOOD AS THERE IS ALWAYS A DELAY THEY SAY OF 3 MIN... WHICH I CAN HANDLE BUT THERE 3 MN LANDS UP TO 45 MIN AND I AM NOT EVEN JOKING OR OVER DOING IT. I HAVE ORDERED FOOD THROUGH THE DRIVE THROUGH THEN HAD TO GO BACK INSIDE TO GET THE RIGHT ORDER CAUSE THEY GAVE ME SOME ONE ELSES ORDER, THE ONCE I GOT BACK TO MY CAR I FOUND THEY STUFFED IT UP AGAIN. I HAD TO GO BACK INSIDE 5 TIMES IN A MATTER OF AND HOUR OF WAITING FOR THOSE PATHETIC PEOPLE INSIDE THERE TO TRY SCRATCH THE BRAINS THAT GOD GAVE THEM AND TRY GET MY ORDER RIGHT. I HAVE NOW GOT TO THE POINT THAT I DO NOT EVEN GO BACK I HAVE GIVEN UP WITH KFC IN GONUBIE. AND I DONT THINK U UNDERSTAND HOW BAD THEY ARE, THE ONE NIGHT THERE WERE 8 CARS WAITING OUTSIDE TO GET THERE FOOD FROM THE DRIVE THROUGH. IS IT NOT A DRIVE THROUGH CAUSE WHEN U GO THROUGH IT U CAN ORDER AND GET UR FOOD IN ONE SHOT AND NOT HAVE TO GO INTO THE SHOP. THEY SHOULD RENAME IT TO A DRIVE AND WAIT THROUGH. PLEASE I DONT MEAN TO BITCH AND MOAN BUT YOU NEED TO DO SOMETHING ABOUT THAT BRANCH CAUSE IT IS REALLY BAD. I MEAN SO BAD THAT MY HUSBAND AND I DID THE TEST TO SEE WHO WOULD BE FASTER. GO TO BEACON BAY OR GONUBIE. AND I MEAN WE LIVE IN GONUBIE AND HE STILL WON THE BET.
I CAN GO ON AND ON ABOUT ALL THE BAD SERVICE I HAVE THERE, CAUSE I GO TO KFC ONCE A WEEK. SOMETIMES MORE. ONE AFTERNOON MY SON WAS BOOKED OFF OF SCHOOL CAUSE HE HAD GERMAN MEISLES SO I WENT TO THE DRIVE THROUGH CAUSE I DID NOT WANT TO GO INTO THE SHOP JUST IN CASE THERE WAS A PREGNANT WOMAN INSIDE, SO ANYWAY I GO THROUGH THEY ASK ME TO WAIT IN THE PARKING LOT FOR THREE MIN... 35 MIN LATER I GOT OUT MY CAR AND ALSO PLEASE IT WAS SUMMER (29 DEGREES OUTSIDE) I HAVE A CHILD RUNNING A TEMP IN THE CAR OF ABOUT 38 DEGREES AND I STILL ASKED THE LADY PLEASE TO HARRY UP I WOULD EVEN GIVER HER A TIP CAUSE MY CHILD IS REALLY REALLY SICK AND I NEED TO GET HIM HOME CAUSE WE JUST CAME FROM THE DOC, SHE SAID NO FINE SHE WOULD MAKE A PLAN. SO ANYWAY I GO INSIDE AND I ASK WERE MY FOOD WAS AND I GAVE THEM MY SLIP, THEY SAID TO ME THEY DID NOT HAVE AND INVOICE FOR THAT NO AND TIME, BUT MEAN WHILE BACK AT THE RANCH I HAD PAID ALREADY AND THEY TOLD ME TO WAIT THANK GOODNESS THE CASHIER RECOGNISED ME AND TOLD THEM THAT THEY OTHER LADY HAD VOIDED OR CREDITED THE INVOICE AND THAT IT SHOULD HAVE BEEN INVOICED AGAIN. SO I HAD TO WAIT ANOTHER 10 MIN. I ASK NICELY FOR MY MONEY BACK AND TOLD THEM WERE THEY COULD STICK IT.
SO NOW WHAT I AM ASKING OF YOU. WHAT ARE YOU GOING TO DO ABOUT THIS? ARE YOU GOING TO DO ANYTHING AT ALL?

I like boneless chicken. They never have it unless you are willing to wait 15 minutes while it is prepared. I have complained to Regional Office, the KFC branch and Get Closure. I want to know whether I have to phone ahead - or if is has to be prepared while you wait - why is there not a noice on the drive-through saying so? Very frustrating that no-one is willing to get back to me.

I would like to bring to your attention at the absolute disgrace of the premises and the parking area of your store on the Moorgate retail Park in Bury Greater Manchester, when i arrived on Sunday afternoon the 7th of March with my family at approx 15:00hrs the tables, chairs and floors were an absolute filthy disgrace, there was food on the floor which had not been swept up and tables and chairs not wiped from when i dont know ??, needless to say we did not stay. the car park area was worse than inside with bins not emptied and all over the car park your packaing was strewn and i mean all over there was not a car park space without one of your boxes in, i feel that the manager in charge (if there is one ) should as a matter of genearl house keeping rules ensure that the area's inside and out are to an acceptable standard as apperance is everything ??? filthy inside and outside means ?? low levels of housekeeping and with apperances like that no wonder you have health issues.<br />
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Needless to say that next weekend i will take photographs and ensure that the local paper recieves copies to show the total lack of respect your company shows.