KFC

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(284)
Category: Entertainment

Contact Information
150 E. Harvard Blvd, Santa Paula, California, United States

Phone number: 805-525-5014

KFC Reviews

May 31, 2008
drive threw window
ordered a 20 piece meal onthe 30th and we told them we had a coupon and they got really crappy with us . Then when we got to the window to get our food they were really rude to us, our chicken was really hard couldnt eat the skin and thats my favorite part our biscuts were hard, they just crumbled .Now this is our second time we have had a bad experience with this restaraunt and i guarantee you we wont be back until it changes. thank you Rebecca Hagaman 6/31/08
May 20, 2008
twisters
your twisters are great. but why did kfc take the jalapeno twister off the market in south africa.. it was the best twister around. i bought one everyday..

please bring back the jalapeno twister in south africa, kwa zulu natal.
May 19, 2008
Found larva moth in KFC chicken salad!
My sister and I both bought KFC chicken salads on Saturday 5/17 in the city of Newark, CA. I was about half way done with my salad, when I realized I was looking at a larva or moth w/out the wings, in my salad! Grossed out I quickly complained and got a refund for the salad. Unfortunately, my sister had finished hers before I found that nasty looking thing. We went on about our business and got together w/family for a wedding reception dinner. We all (7 people) had the same food at our table. The next morning both my sister had the following symptoms: nausea, vomiting, stomach pain, and diarrhea. My symptoms passed within a few hours (6/7hrs) but my sisters proceeded to get worse throughout the afternoon, until I finally took her to the emergency center around 3pm. The doctors gave her some nausea medication, had her on IV for a while and ran some test. It turns out it was either food poisoning or stomach flue. And unless someone else had the same symptoms they would rule for food poisoning. There you have it, a case of food poisoning... funny thing... no one else got sick from that reception dinner and the only other place we (sister and I ) ate that day was KFC.
April 30, 2008
bad managment
I would like to complain about the manager at Grantham .I came in for a meal and she was f-ing and blinding at a person who was in line waiting to be served.and the manager had her own kids running around at the back of the counter near the fryer one of the customers asked her about the children and got aload of abuse back .Iwas talking to a member of her staff and its not the first time tiss has happenend.The rude managers name is Sam.
April 9, 2008
Poor service!
I present a coupon to the store and they refuse to honor it. They told me their computer wouldn't accept it. I challenged this answer and the clerk summoned the store manager. The manager told me it was not for his store even though I received it in the mail at my Lindale address. He was short and rude with the explanation. This store will never again see me as a customer and given a choice I will select another fast food store instead of KFC/LJS.
April 8, 2008
Staff complaint!
I work for the kfc store in charlotte street, i would like to make a complaint about our manager. She has locked our staff changing rooms permanently, and we now have to get changed at the top of the stairs, surely this is a breach of privacy as we have to get changed in front of the opposite sex. Not only that but we now have to go to the customer toilets if we need to use the toilet. My assistant manager Nick Toone made our area manager Peter Moss aware of the circumstances and he told Jenny to open the changing rooms. This was 2weeks ago an she still hasn't unlocked our changing rooms, an we are still having to get changed at the top of the stairs.
April 6, 2008
No Icecream, no client!
Strike 3 !I have on several occasions visited the KFC in Grayston where the answer to my order was anything from, sorry no icecream, sorry no chocolate sauce for the chocolate brownie sundae, wrong order at the drive-thru etc.Understandibly cause KFC specialises in chicken and not deserts, however it is advertised and on the menu therefore should be available.I hope that in the future, seeing that this is the closest and most convenient KFC in the area you can imagine my frustration when I had to go to an alternative drive-thru to get icecream, funny they always have.I hope that this is constructive and I am looking forward to my next chocolate brownie sundae with icecream and chocolate sauce!
Ta!
April 5, 2008
Good Services
Well first of all i have to appreciate the services they offer to the customers. They are polite and very nice. They serve fresh and warm food. Their food is delicious and as a name suggest "Fast Food". The whole place was neat and clean, was just like a mirror. The only problem is some customers makes a place more miserable, they should have a sense that when they eat they should put the rubbish in the bin, so that its more easier and the next customer wont find it dirty. So i give them 9/10..Keep the good work.
March 30, 2008
Service/Rudeness
I ordered two ten-piece drum/thigh buckets to-go, and found out on arriving home that each bucket had only seven pieces. The local yellow pages did not list the phone # for the franchise, so I drove back to the store the following day. I explained the problem to the clerk who was apparently "in charge". She immediately challenged why I had not called, then told me she wouldn't do anything for me unless I had a receipt. I explained I could produce a credit card receipt if needed, but didn't have the actual store receipt. She said, "all I can do for you is give you some coupons, cause our procedure is to give receipts, and we need those to do anything further." I advised that I am sure their "procedure" is also to put ten pieces of chicken in a ten-piece bucket, but that didn't happen in this case either. The clerk then advised, "Now I'm not going to do anything for you...you can file whatever complaint you want."
March 11, 2008
Poor customer service!
I am a tolerant person, most of the time but the drama today at the KFC has prompted me to send this complaint, I would like to know if this really counts for anything or does any good. I went to KFC for lunch, the drive thru. I am a loyal customer, but the customer service is not what it should be for a product of supposedly good quality in the marketplace. I sat in the drive thru line for 20 minutes., the girl at the window, said several times, they were having a problem with a woman's credit card. THAT WOMAN SHOULD HAVE BEEN ASKED TO COME INTO THE STORE. SEVERAL cars drove away, got tired of waiting but I was hungry and only had a short time to get back to work. I patiently waited, paid for my food, get back to work and the main part of my lunch, the tender roast sandwich was not in the order. After waiting all that time and going through the drama of that woman and her credit card, they charge me $11.32 for sides and a drink, and don't put my sandwich in. I called the store, got the girl at the window on the line, told her, she said "I have your sandwich right here", and I will bring it to your work. THEN the manager gets on the line, in his broken English and said "It is not the store's policy to deliver food". So here I sit, I cannot leave work again to go get my food, and they will not deliver it to me, the girl at the window would have, on her break but the manager would not let her. She's a nice girl. But making people wait 20 minutes at the drive thru at lunch time, supervision is severely lacking in that store. I would like to be reimbursed some way for the trouble and stress. I have not lunch and I work until 6:00 pm.

A week ago I got 2 chicken breasts, which are usually really good, I could not even bite into them, they were like shoe leather. When I went back the next day and mentioned it, the attitude was like, too bad, if you don't either have the chicken or the receipt, we don't do anything for you. They should know my face by now, I go in there so often.

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