I went through the drive through at Kentucky at 5.30pm on the 12/10/10 and ordered 2 ultimate burger meals, this is the 3rd time at this same resturant I have had problems with this company. I arrived home to eat dinner with my son we both discovered that our chicken peices were stone cold the chicken in the zinger burgers were as hard as a rock, there were only a half a bag of chips and the potatoe and gravy had only a teaspoon in the containers not to mention we got no serviettes no spoons or wipes. As i was not happy with the food as it costs alot of money I rang the store to put in my complaint, I asked for the manager I spoke to Tyler and he was not very helpfull but in the end said I could come back down as i only live up the road from the store and get new meals. So i arrive at the store asked for tyler, he come to the desk with no manners at all took my meals and through them in the bin he was replacing my meals, i asked for fresh food and some servietters etc also he shook his head and walked away. I waited 15 minutes for my new meals once recieving them i checked the boxes and they had given me the wrong thing so i asked for exactly what i ordered he was not happy. eventually getting the right meals i also asked for my receipt that took a further 20minutes to retreave, once i had that i said thankyou he rolled his eyes at me shook his head and went to walk away but i stopped him telling him what bad service that store has and how bad his manners were he huffed at me and walked away... that store has the worst staff members working there they are constantly rude, you never get what you pay for there, they would have to be the only KFC store in Geelong that has terrible service.

Went to the KFC branch on Fiday evening, Beyers Naude Drive, instead of a take away we decided to eat at the KFC. I went to the restroom, which was smellng bad as there was urine on the floor in the mens toilets, and lots of it. I just wanted to get out of there. KFC being a fast food resturant, needs to try and do better with the hygiene, as they do work with food that we as customers buy from them.

I though i try the streetwise two with an extra piece boneless version. What a rip off!! Its simply a chicken breast thats been cut up. I got three small pieces that were bone dry. The three pieces probably made up one chicken breast and it cost 30 bucks?! Next time tell people that the boneless chicken isnt boneless as there are no bones in the breast to start with. I was really dissapointed.

It has happened numerous times now that I purchase food from Kentucky in Brackenfell, Cape Town, South Africa. I love the spicy wings, but it has happened time and time again that I buy it and when I get home and want to eat it, there is still feathers on it. It's extremely frustrating since we always buy the family variety bucket and it's expensive. Something they are also very famous for is bad attitude when you complain and they also tend to not pack the full order. A few times they forgot to add an item that I have paid for.

The whole franchise ***...really. Their chicken is sometimes undercooked and always greasy and the service ***.

Last week Sunday 4 Oct at about 19h45 myself and my family stopped at KFC in Alberton to purchase a meal. I wnet inside, placed the order for 12 hotwings, 1 rounder and 1 plain kiddie burger with 1 drink and 1 liquifruit. Once order was placed, I handed over debit card to pay. Cashier swiped card and when it did not go through, told me that the machine was faulty at the branch because of the weather conditions. She called the manager who walke to the drive through and after saying something in another language, the cashier told me that there was nothing she could do, manager failed to approach me himself, cashier failed to inform me of the problem before the transaction and i stood there for at least 15 minutes waiting for the manager. DISGUSTING SERVICE from a previously loyal supporter.