I am really disappointed that KFC has decided to discontinue the Double Crunch Burger. I see from other reports that you claim that this meal was a 'limited edition'. This is a blatant lie, as I remember eating my first double crunch while I was still a student : 5 years ago in other words, which is not a limited time in my book. Removing this option from your menu is like Spur removing the Goodie Burger from their menu! Please listen to your customers and bring back the Double Crunch! Until you do, my family and I will not support KFC anymore.

Forgive me if this complaint seems petty however I promised my 8 yr old daughter I would do it for her. So we were watching TV and the ad where a little girls lies to get an ice cream comes on. My daughter started saying 'How could KFC show ads where they tell children to lie'. We then discussed their ads and established that the one where the child prays that she does not want her family to visit was also done in poor taste.Do we not try to teach our kids that family is the most important thing. Now I say again, I never thought I would be complaining about the ads but when my 8 yr old daughter opened my mind to this. It hit me like a ton of bricks. Maybe KFC needs to rethink their ad stratergy.

I work all over gauteng and love to buy KFC for lunch and dinner. I have visited KFC in Soweto Orlando, KFC Rangriver Kliprivier offramp, KFC Robert Broom Noordheuwel. Sometimes the chicken is not cooked properly and you have to put the pieces in the microwave to make sure the pieces is eatable. When you remove the skin this is cooked and the meat is soaking in a oily water. Some pieces of chicken is more dough then chicken. The quality of chicken that I am used to from KFC have cone back wards in the last few months. Myself and my family are regular visitors to KFC and I buy to take to my elderly mom, how loves KFC. But lately the chicken is not up to the standards. And even my mom has said that the chicken is not like she is used to. KFC is a favourite take out dinner and lunch time snack. The problem is that this is 3 different branches that I have been to and still the chicken is the same. So were are the problem lying? Is the chicken not getting cooked the way it should be? There is a problem here and it should be addressed.

I lodged the same complaint on the 17th of September about the ice cream machine broken at Rooihuiskraal KFC. Last night, at KFC Wierda Park, the same thing! I couldn't get the Streetwise Mega Meal because the ice cream machine is broken! What is happening at all the KFC's? Then to top it all off, I ordered the 10 piece family feast and guess what? There was no chicken! The lady told me 10min. I waited for 25min. What is happening to KFC? Shouldn't they make more chicken when they see they are running low??

On Sunday the 27th September I visited the KFC’s drive through at the Reds. I ordered what we normally do: Double Crunch Burgher Meal Upsize white sauce only with a coke and a streetwise two with an extra peace, the teller then informed me that they don't have any coke or any chicken??? I can only order a burger (but not with coke) and if I would like chicken I need to wait 20min. I changed to Double Crunch Burgher Meal, Upsize, white sauce only with a Fanta grape and a colonel burger the same. When I got home I noticed that they gave me Fanta orange and put chilly sauce on the burger and a coke (which they did not have) It's amazing how much the service from one KFC to another can differ so much, is there no regulating “authority'???

How can the largest fast food franchise which serves chicken run out of chicken???