KFC
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Category: Entertainment
Contact Information
150 E. Harvard Blvd, Santa Paula, California, United States
Phone number: 805-525-5014
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KFC Reviews
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Letme
September 15, 2010
Bad service and no stock
I went to get supper a couple of evenings ago and was appauld at the service. to start off with we ordered a meal only to be told the milkshake machine wasnt working-therefore had to choose another meal. we then paid for it and when we went to fetch it at the window was told there was a waiting time of 20min for the chicken. we werent informed before we had paid for the food..once we got the food we left and got home only to open the burgers and be totally disgusted. the colonel burger was thrown together, no fillet only chunks of chicken that was coated in zinger spice and as dry as you cant understand-it was no succulent fillet paty. the tomato was not slices but off cuts of chopped off cut peices it was terrible. the chicken was not fantastic either, it was very oily and not very appertising. im really irritated that this isnt the first time ive paid for quality food and received slaped together food that is of poor quality..i want to know what someone plans to do about this..
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Sheriff268
September 15, 2010
A contender for the most pathetic KFC branch ever
On the 12th of September I went to KFC Harrismith, to buy 1 order of Veggie-bites, 1 ICC champions meal and 2 soft-serve ice creams for myself and my wife. As I gave the lady behind the counter my order, I saw how one of the employees handed a customer her order as well as a handbag from behind the counter, instructing the customer to keep the handbag closed... I stood there in amazement and as I finished my order the lady smiled at me, telling me that they didn't have any burger buns in stock and they had no ice cream in the machine. I settled for my order of 2 packets of Veggie-bites. As I received my order, a black man came into the shop, requested the same burger special as I have and low and behold... They made him his burger...What the hell?!?!?! On the 27 of September, we went there again... I ordered the ICC champions meal (consisting out of 1. Burger, 1. 500ml Pepsi, gravy and I think some chips) and my wife ordered the other Burger meal where you get the burger, a milkshake and chips...And guess what! ...No Pepsi for my special and no milkshake...And no mini-loaves for the 6 piece Family feast (our next choice) either!!! This is PATHETIC!!! What's up with them?!?!
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Lakker57
September 15, 2010
This is the third time I have experienced poor service from this branch
Last night I went to get some KFC from the drive through in Cathcart Road in Queenstown. I ordered 2 meals. One was a Zinger meal and the other a Hawaiin Rounder meal. I got home and my wife opened her Hawaiin rounder to find only the bun, lettuce and a slice of cheese. No pineapple and no chicken. I took the 20 minute drive back to KFC and asked to see the manager. He looked at the burger and said to me 'oh yes I can see there was no chicken' like I would go to all that trouble. They then proceded to make a Hawaiin rounder. He talks to his kitchen staff in their language and they all laugh. Real funny!!! He then procedes to give me a can of Coke for my trouble. By the time I got home all our food was cold and we didn't enjoy any of it. I had to drive twice, get laughed at and then eat cold, tasteless food, and all I get for it is a *** can of Coke. Gee thanks Kentucky, next time I will pay for the *** Coke and you can keep it. This is the third time I have experienced poor service from this branch. Maybe someone should look at replacing some of the staff or management, cause they give your chain a bad name.
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Amkido
September 14, 2010
Absolutely pathetic KFC
In June I submitted a complaint regarding this branch of KFC. I was contacted by a customer service agent, who dealt with my complaint. The agent assured me that I would receive a written response, detailing how my complaint would be dealt with. Three months later, I am still waiting.
Absolutely pathetic KFC!!
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Seaman
September 13, 2010
Second grade food for second grade citizen
I'm not sure on how to approach KFC or Management at Phumulani KFC about this matter because I'm sure as hell that they know that what they are serving is not KFC! Has the owner even tasted what he is selling to us?
I have personally bought meat there on few occasions but was never sure if it was just mt taste buds or the are serving us secong grade meat.
Having such a trained palate, i can only assume that they are using cooking oil that have been over used and needs to sold for recycling or whatever. To top that up they overheat the oil or since the oil is too old it overheats and burns the spices on the chicken. That oil is not good for human consumption and is putting my health and the health hundreds of other people at risk.
I hope KFC as a whole doesn't take this matter lightly!
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Dremaer
September 10, 2010
KFC food is substandard
This is the third report I am writing about KFC's food. I have never had such a problem with any other fast food, and I am honestly contemplating not purchasing KFC any more.
First of all, neither my nor my brother's Boxmaster had any cheese, which we weren't even informed about before given the order. Second, the chicken in the Streetwise 2 that we ordered was incredibly dry, as if it had been cooked hours before. i am really disappointed in the quality of KFC's food lately.
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Aplenliben
September 10, 2010
Disgusting service and sub standard quality for food
We were waiting in the so called drive through for over half an hour getting more and more frustrated with the wait and to top it all off people were pushing in from the other side’s entrance. It was close to 40 minutes when we finally placed our order, we asked for this new combo of there’s and they said 'Sorry we don’t have any milkshake for that combo' How can they have such a big advertising campaign and not have any milkshake? Besides for not having what we wanted they where not interested in changing it for a coke or something else. Just to top it all off they got the order wrong and the one burgers meat was tough and dry? Disgusting service and sub standard quality for food!!!
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ASkenna
September 10, 2010
Another milkshake complaint
This is now the third time I visit the Big Bay branch before 11am. (they open at 9am) and want to order a milkshake but, it seems that at this time of the day there is always some excuse why milkshakes are not available. This morning I was told 'the machine is currently on heat mode'. Does this mean I can order a hot chocolate instead?? If milkshakes are only available at certain times of the day, please put some notices up. I see there are numerous people on this website with similar complaints so this is not an isolated case.
On Wednesday this week I ordered from this branch as well. The large coleslaw bowl was only filled half way. I ordered a large and also paid for a large - so there can be no excuse. Had I noticed this before I reached home, I would have returned it. This morning I ordered the regular coleslaw which was indeed filled to the top. Much better value for money than a half filled large one.
I am a bit disappointed as this branch is only 6 months old. As a patron, I am not difficuilt to please. All I want is to be able to purchase what is offered on the menu and receive what I pay for.
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Ertisonne
September 9, 2010
Bad attitude and wrong service
I am disgusted at the way i was treated at KFC...I went thru the drive through and ordered the streetwise feast...and thinking everything is in there made my way home only to realise there were two pieces of chicken missing and i was not given my chips...and i did go back to be told i was given everything i went home and ate it, it was in a matter of 10 minutes am i so stupid to buy and eat it and then go back to claim it...I will never go back there, this did happen once before where my chips was left out and i left it. I had it this time round.
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Truddeskes
September 8, 2010
Bad customer service and bad attitude from manager
I purchased food at this outlet and paid with my debit card and upon me waiting for my food, an sms notification from my bank notifying me of the transaction going through succesfully, while waiting I was waiting for my food to be given to me so I could be on my way.
The lady who was helping me told me that the transaction was unsuccesful, she then called her Manager Aurelia and she told me the same thing, i showed both of them the sms notification which was proof that my account had been credited by them and Aureila adamantly disputed this with me. I am very dissappointed with the lack of knowledge and embarrasment i experienced at that Kfc as I was even asked to go to the back of the store.
My question to these people was 'how can i be notified that money has been taken out of my account without the money leaving my account'? this lady was so adamant that the card had declined, i left without my food. I have just checked my bank statement on the internet and my account is less my purchase amount. I demand some action be taken ASAP and i would like for my money to be refunded into my account as in yesterday!!! Kfc is going to the dogs!
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