Hi,
This is Senthil Kumar from Chennai. Currently I have WagonR purchased from Khivraj Motors Chennai. My Vehicle No is TN22 BF 1767.
I completed 4 service and I am not satisfied with the service they provide. Every time they delivers the cars with some additional problem instead of rectifying the minor problem I reports during the service.
Its really useless servicing there. But for warranty purpose I am continue to give there for serice.
In last service (4th) I wrote few points as complaint and gave them and also I pointed the areas where the problem lies (like spoon feeding).
But its not been resolved and I have been charges Rs 2500 appox for a USELESS service. After this service my gas (fuel) indicator is not working.
And I don’t feel a smooth ride at all. Finding lots of vibrations (I have included this in my complaint list).
Please let me know how I can take this issue to the respective person to resolve the problems.
I have also spoke with the Customer care manager of Khivraj motors and it was not use.
Note:
I have taken my car to the service center more than 10 time for the mileage problem.
Regards
Senthil Kumar KJ