I recently bought a 2008 kia optima from the lincolnwood KIA Grossinger dealership in ILLINOIS. They had bad customer service. The person who was helping us, ABRAHAM (ABE) was very rude and was pushing me to buy the car. I explained to him that I had gotten into an accident recently and was not going to get the check from the other insurance for my totalled car for another week. He told me it would be fine and kept trying to sell me a car. It was snowing really bad and it was night time. He showed me the car and did not tell me anything about the car. After taking a ride in the car he kept pushing me with his rude attitude to buy the car. I told him I am a first time buyer and he did not seem to care. He also kept making rude comments on how i would not be able to buy a expensive car or no one would give me a good loan percent on the car. I also explained to the finance department guy that the check is not going to be in my hand till the next week. The guy reassured me that they would only take the money out when I tell them i had received the check. Also, my dad had went in to talk to them about a dent we found on the car after we bought it, plus the tires were not safe for em to drive because they were worn out. My dad also told them not to take the money out until we get the check because I did not have the money in my account yet. Even then, they still took the money out of my account and I went negative in my account. I am really disappointed with service and the people working at the Kia Grossinger at Lincolnwood, IL. I am never going to buy a Kia again ever and never will ever recommend anyone to get a Kia again because of my bad experience with KIA.