They failed to provide title and registration information in a timely manner so that I have not yet been able to obtain a tag for my new vehicle. According to Alabama state law, I have 20 days from purchase date to get a tag, and I still do not have the appropriate paperwork although I purchased the car 18 days ago! In addition, they overcharged the taxes and have not reimbursed me the correct difference. They failed to provide me with a copy of the required "lemon law" information.

Dear Sir,
My name is Osama Alheeh, I live in KSA, before 3 months I decided to buy a new car, when I make my study to choose the car that I may buy I choose a car from your company KIA SORENTO, because I heard that it very good car, but your agent in KSA doesn’t have a comparative specifications of SORENTO models, then I buy the car and I surprised that some facility in my car model not exists like the car in USA, they said to me that every country has its own specification but I told them it the same price as USA market, really I don’t know why is that, anyway I get my car, the first problem was there is a lot of shaking (vibration) in the steering when the speed reach 100- 120, I review the KSA agency they said that is because you buy an 2008 model and its remain without moving for a long time, so that they give me a document to go to the KUMHO tire agency in KSA, I spend 2 week to get new tire from him he waste a lot of my time and money.
By drive 8000 km the car make noise when it on the first gear. I take it to the agency for 5 times without any fixing the problems that I have in my car, every time I take it from them when I go out I discover that nothing fixed there I don’t know why, really its disaster for me because I waste a lot of time and money really its awful things happened to me from this car. I will short list my problems below:
1- The noise when you put the Gear on the D then press the paddle immediately, they try to fix it for 5 times and they didn’t, they call me your car is ready but when i go there is nothing change
2- The noise from the rear tires when you drive like tick tick tick tick...
3- There is a problem in the braking system I told them about this for 5 times
4- There is a led lamp on the screen of the sound system doesn’t work.
5- There are big scratches on the driver door hook; it’s damaged by the maintenance centre that was happen when they try to balance the door, also they cause a minor scratches on the external body but i don’t mention that but when the damage internally it’s a big problem and indicates non professional work they have.
6- Under the front pumper there is damaged clips with plastic screw
7- There is a problem in the acoustic insulation, our area has a lot of dust this annoy me because I can smell the dust in my closed car.
8- There is a skew in the right hand side when driving and not been solved yet, really I don’t know why is that.

There are at least two manufacturer defects in my car. And I am now without any car it’s in the KIA agency at Riyadh- KSA and every day I spend 50$ to go to my work and return back, I think that you must solve my problem immediately because it’s about your reputation, there are 40 relatives of me know my problem and five of them they were want to buy from KIA but when these things happened to me they change their mind and choose another car. The maintenance manager told me he send my problem to you in Korea but until this moment there is no response from you, I think the right solution is to return my money or replace my car with new one that is free defects. Please help me, this car make my life as a disaster.
MY INFORMATION IS
VIN: KNAJC525985834927
KIA SORENTO MODEL 2008 AT
Mileage: 10500 km
OSAMA ALHEEH
00966558095032 EMAIL: [email protected] or [email protected]
Please feel free to call me any time for more information about my car.

Never buy a kia or a used car from kia hickory hollow in antioch tn they used the yo yo treatment they get you thinking they are making you this great deal offer you this great contract and they tell you this is will be your payment and have you sign this contract and never give the actually never give the contract in hand.you see the owner chris bostick has circus ride out front he take everybody for a ride of ther life now let get back to the contract you see they have this guy name Travis that work their that will be so honest with you with a smile on his face then turn around say by the way U want you sign this other contract in which it made my payment higher. word advice anybody in the nashville tn area don't buy a car from kia from chris bostick at antioch his people will stick it to you.

SCAM:

Kia Motors UK Limited
19 Ul, Essex, PE9 2YP,
London United Kingdom.

KIA MOTORS CAR / CASH AWARD PRIZE NOTIFICATION.

This is to inform you that you have been selected for a cash prize of 1, 500, 000.GBP.(One Million Five HundredThousandPounds)and a brand new KIA Picanto from the International online programs held on the 28/03/2008 in London the United Kingdom.The selection process was carried out through random selection in our computerized Email selection system (ESS) from a database of over250, 000 email addresses drawn from all the continents of the world The KIA MOTORS Promotional Lottery is approved by the British Gaming Board and Also Licensed by the International Association of Gaming Regulators (IAGR).

This lottery is the 1st of its kind and we intend to sensitize the public as we are using it to promote the sales of our range of vehicles.To begin the processing of your prize you are to contact the remittance department with the emails address provided below through our accredited Prize Transfer agents as stated below:

Kia Motors UK Limited
19 Ul, Essex, PE9 2YP,
London United Kingdom.
E-mail:[email protected]

Contact him with your secret pin code KIA/001/11234 and your reference number TYT: 12058006/06.You are also advised to provide him with the under listed information as soon as possible:

Claims Requirements:

1. FULL LEGAL NAMES : -------
2. ADDRESS OF RESIDENCE: --------
3. SEX:---------
4. NATIONALITY : --------
5. MARITAL STATUS :-------
6. AGE : -------
7.NEXT OF KIN : -------
8. OCCUPATION:-------
9. PHONE / FAX : ---------
10. CURRENT OCCUPATION : ---------

Congratulations once again !

Help, Kia has had me in the shop over ten times in a year because one of their dealers did not fix my car correctly when in warranty. After many times of losing money from missing days of work and having to pay for a broke car, I find out in the end by a mechanic that I was rip off and nothing was wrong with my car in the first place. Dawn Messenger from the regional office was suppose to email me back and send me a reimbursement check and has not till this day.

Beware!