My complaint is not with Party Gals, but with one of their consultants Kim LeBlanc. I hosted a party where Kim was the consultant. I had orders that totaled over $300.00. Orders were paid in cash, check & debit/credit cards. Checks were cashed two days after the party. Debit/credit cards were never charged. After contacting her multiple times I was given the run around- when she would return calls it was always via text about 2 days after my call/text. Ladies were calling asking me about their order and I was inquiring about all of the orders to Kim. About 3 weeks after asking about my order and sometimes getting responses (i.e. order came in but was damaged, so I had it reshipped) I received a text indicating that she was in the hospital and her daughter was working to get the orders out. Finally fed-up I contacted the corporate office and was advised that she apparently was doing this same thing to a handful of party she has had in the last two months.
The corporate office was wonderful. They are honoring the orders once we produce the sales receipt and the front/back of the cleared check. They did not have to do this, as they will now be out of the money that Kim kept.
I am filing a police report for theft against Kim Leblanc. If you come across her and think about having a party, rethink and just order directly from the company.