KinderCare
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Category: Family & Pets
Contact Information Glendale, Arizona, United States
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KinderCare Reviews
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Natasha
May 28, 2010
Treats their employees like sh*t
My daughter worked at Kindercare in Chandler, AZ for 8 months. Even at first she concerns about their motives, there seemed to be much contradiction in procedures between staff and employee. But what really got me was this; When any of the girls (employees)needed to use the restroom they would call in to the staff office via intercom requesting a "code blue" (potty break).The staff would make them wait 30, 40, 60 minutes before sending someone or come themselves to relieve the employee. One time my daughter was waiting when a fellow teacher came in and covered for her so that she could go to the restroom, on her way she stopped at the office to ask why no one had responded only to see the "staff" sitting on the desk laughing to each other about how long they should make her wait. When asked, the staff said "oh is that silly intercom not working again, ha-ha"...Now, my daughter is a level headed Christian girl, full time college student with no reason to make up or add drama to something like this, and there were many more other things that happened, I could go on. Best thing I could recommend is to not take your children there or seek employment there..
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glittergirl
April 23, 2010
unfriendly staff and poor mangement
The problem with KinderCare is they are a large business and they have lost sight of what is truly important. They want to make money, just like all huge businesses. I have worked for them for 5 years and have noticed that each year it gets worse. It's not so much the staff, honestly. We're just following orders because we, too, need our jobs. As far as unfriendly staff complaints, you all SHOULD say something or leave. Each center belongs to a larger district- call the District manager if your director is the clueless one. You would be surprised at how many parents do not say hi to me when I say good morning to them. Also understand we are human...we have a company that cuts corners to make money. Sometimes I am left with 18 three year-olds by myself, so, yes, I too have probably not noticed a child who has had an accident. If your child isn't coming home with art or work, it's probably because the center has no art supplies. I used to buy my own, but the company has not given us raises in two years so I cannot afford it any more. I can't speak for all centers and teachers, but the staff at our center LOVES your children. We could all be doing something else that pays a decent salary but we are there because we want to be. If we seem crabby and mean, try to remember that?
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Bob E.
April 8, 2010
Ugly encounter
Just had an ugly encounter with the director of kindercare in greenville nc- leteisha byrd. Was talk to like I knew nothing and she was the queen of know it all. Kindercare needs to seriously look at each employee as a face of the business not some ghetto corner ***. If I were a women she would have worn an *** whipping about 30 minutes ago. I feel sorry for those kids because if she will talk to an adult like that you know she is worse with the kids. The sad thing is that the lady not in charge I spoke with first was very nice and helpful. Another case of the wrong person in charge and getting paid more to *** on people.
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RickT45
January 22, 2010
Not fare with hours
I use to work for kindercare at center 000156 the director has not been far with the hours to each teachers, she is a very cold person that only trys to impress her boss and not trying to keep the teachers happy that been thier for years that love to work childrens. as a former employe i feel the right to do something about it before they take action and try to go above the DM. our directors name is Shelly Hanes when the teachers try to talk to her in a nice restecpful way she just lies to you in your face, we *** told to just work the hours that she gives you. Can you please help my former friends at center 000156 THXS...
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EdwJ45
December 28, 2009
Horrible business
On a fixed income? KLC doesn't accommodate the parents at all. Per corporate they have up to 90 days to can cash multiple checks and will do it all at once and if you have delinquent balance in your accounts, it's your fault you don't have enough money in the bank. I do NOT recommend KLC. Horrible!!!
KLC closes the daycare for full day training for their staff, why, it's not a holiday or an observance. The training days should not be scheduled in the middle of the week to inconvenience the parents. It should be on the weekends or at night. Horrible!!
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AVMzero8
October 21, 2009
Child Care
I have never in my life been more disappointed with a day care facility in my life. I have two daughters (six and seven)that I enrolled in Kinder Care in the middle of August 2009 and they currently attend Kinder Care for the before and after school care. Through the years my daughters have attended 3 other day cares and Kinder Care is the first one that I actually feel obligated to rant and rave and warn other parents not to utilize as a day care. Now even though I do get assistance from the state to pay my day care, and Kinder Care waived the $150.00 anual tuition fee(on top of the weekly attendance fee) I still feel that at the end of the day this is all about money. I get assistance from the state that helps with the payment of daycare which is $79.00. Kinder Care charges $90/week for their before and after school care (need to say since August I have only utilized the before school option once). Though I still have to pay a $22.00 co pay every single week. I am not complaining because I do know that there are parents that do not get assistance and actually have to pay the full amount. And after doing research I found that Kinder Care is really raking in the bucks. After calling around I found that similar day cares are offering the same before and after school care that kinder care is offering for anywhere to 45-60 dollars a week. Which I found to be astounding.
Besides the money issue, ever since my daughters have been @ this particular facility they have had numerous incident reports. Every time I turn around there is a new face to get to know, they have a high turnover. They just hired a new Director which I thought would change things a bit. Boy was I wrong. The new director is very rude and inconsiderate and for the most part is not professional at all. Kinder Care is the first day care facility where I honestly feel they could care less about my kids. I would not recommend this ANY Kinder Care to my worst enemy let alone a stranger. Do not send your kids here.
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Parent in warning mode.
August 14, 2009
terrible day care
This is the worst place to allow your child to go, this was the ONLY day care that ABANDONDED all the children that go there from dabbs school the day the schools let out for the hurricane ike when it was coming. ALL other day cares picked up the children except this one. You can check the school records to confirm this. They also will hold it against you for telling them your child is going to go elsewhere for summer activities as ours did. When we called back we were told "you just took off on us" like we were some sort of lost dog. There are also complaints about the staff there as well, with documented complaints about how the staff has told our child terrible things about thier mother and just been rude in general to small children.
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Sugeer
June 16, 2009
childcare
My kids have constantly been sick since day1. The facility isnt very clean and smells. All the teachers say " they would NEVER NEVER put their child there" which makes me fell worst! The turn over in staff is enormous your child has no consistency with familar faces not to mention new germs to get immuned to. The menu is TERRIBLE!!! My child comes home plenty of days starved without being offered any alternatives. Another parent said her infant want fed tuna on buttered toasted bread. I was told they werent alternates. The staff isnt polite, no manners, noone greets you with a "good am/pm". My children constantly come home with urinated clothes without any assistance to the bathroom for proper skincare/hygiene or many incidents of noone taking them or too lazy to take them. I never recieve individual feedback on my kids educational concerns or progress;an outdated board is periodically changed with a new lesson. On field trip days the kids wear shirts that arent specifically designated for them, it was not informed by parents that they are worn, nor being sent home, and washed theyre kept at the center. Afterschool ages are not assisted with homework or encouraged with academics. It consists of minial crafts and a lot of, "do what you want time". The facilty has been provided a "clueless" subsitute director for months. Other parents whose preK kids went off to K5 were below average in their class. The assistant director sent a resignition letter home to parents the day before.
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Concerned mommy
May 20, 2009
Concerns
Continous issues: Kids in the infant and toddler rooms, continously put more than 4-1 while other staff come in!!! As a parent, you do not see this unless you stick around for more than 2 minutes. My child has become very aggressive since being at this site (toddlers fight with each other and some teachers do not pay attention, too busy changing diapers or talking to other staff). My child is always sick since starting kindercare (rooms are freezing during the day).
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Mommy
May 6, 2009
Not the best service
Hi have my child there and has been there over 4 months, the issues I have seen is they put toddlers 12-24 month old children with babies for hours at a time (while other staff come in) and the toddlers step on the babies alot!!! Babies are put in bumbos when they are not asleep (when asleep they are in their cribs) and the bumbos are put in the same play area with toddlers. Time and time again I saw my child stepped on by toddlers (painful because toddlers all walk and wear shoes). Toddlers are always stepping on the babies because they are still learning to walk and fall alot. The next thing is that their staff turnaround is high and my child has seen about 5 different teachers in 4 months. The weekly fee is $244 plues 100 registration every year. If your child is sick or diarah... you have to keep them home. Some teachers are great though. I still have my child there because home care can be worse.
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