While playing Wizard101 my son received a threat from another player who said they were going to kill him, but first have sex with him. Then they listed our address. I tried calling King Isle Entertainment, but there is just a message to go to the website and email any questions or concerns. I did this, and the only response was that they needed the character name used for the person sending the threats, which my son did not remember.

With the subscriiption and crowns, we spent $300 + on this game, and for that amount spent, absolutely lousy service when there was a concern about my son's safety.