Kingfisher Airlines

5 stars
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2 stars
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1 stars
(20)
Category: Travel

Contact Information
[email protected], United Kingdom

Phone number: 07961927601

Kingfisher Airlines Reviews

ASHOK KUMAR ACHARYA August 6, 2010
cancelation of ur flight
I had booked tickets of kingfrisher red for 15th SEPTEMBER 2010 on flight nos. IT3126(COIMBATORE-MUMBAI), IT3157(MUMBAI-UDAIPUR), and IT4301(UDAIPUR-JODHPUR) on 16th JUNE 2010. And now suddenly when i check your website i find that the UDAIPUR-JODPUR flight has been cancelled.. As soon i saw that, i contacted your customer care and a day after d contact they hav offered me the tickets of 14SEP 2010 from COIMBATORE-MUMBAI flight no. IT3126 and of 15th SEP 2010 from MUMBAI-JODHPUR flight no. 9W2543(jet airways). But now due to your cancellation of flight my one day gets wasted as i have to depart from coimbatore on 14th itself . Also where would i stay in mumbai that night would be an additional expense to me. So i would request you to kindly arrange atleast for the stay in mumbai. please do the needful and reply at (([email protected]))
Arindam A July 29, 2010
Bad Service
I dont know if this is the right forum to put this complaint, but Since i saw a forum, so updating it.
Last night I was travelling in Kingfisher Airlines flight# IT 0804 from Delhi to Hyderabad. When dinner was served, I noticed, people who are little busy, they are ignored & selectively they are asking people about dinner. I was busy watching movie, but when my co passengers next to me were served dinner, I thought, next they are going to ask me. It was a rude shock for me, the crews never asked about dinner at all... Since they are moving around with the trolley, so I thought, may be they will serve later. Surprised to see, they never bothered to ask me if I need dinner or not!!! By the time I understood that dinner will not be given to me or lets say the ones who are little busy, the flight has almost reached Hyderabad. Frankly I was not prepared for this... I travelled on Kingfisher Airlines last about 8 mths back & always use to praise about thier service & the airlines itself...
But I must say, in this age of cost cutting, service in this airline is now a shocker, which really surprised me. Moreover, I saw the crews in my flight had loades of attitude which is also a reason, why I did not ask any one of them about dinner. My question is, when flying in a good airline, unlike low cost airlines, why should I need to ask or wait when the cabin crews are going to be kind enough to give me dinner... They are supposed to ask me at least once... right? Or is it expected that if someone is little busy, thats our chance, we can enter the log book as "Dinner not preferred". Normally, very few people in this case will go & ask for dinner, because its kind of a hassle & insult! I have the names of the crews & details with me, if really someone from Kingfisher wants to check on this, please contact me at [email protected].
But one thing is for sure, next time while travelling, I need to think seriously before buying a costly Kingfisher ticket, because, they are like any other airlines these days.
Sandeep Mishra July 21, 2010
mobile stolen from flight no IT204
I was traveling from banglore to lucknow from flight no IT204 at seat no. 34D . when the flight reached at Indiragandhi iternational airport it was announced to switchoff the mobiles. I switched off the mobile since then the lady passenger sitting at seat no 34F going to Chandigarh by your flight travelling till Delhi by IT204 flenched down . As she get down I got to know that my mobile was taken by her and immidiately I told this to airhostess and security staff of Kingfisher and I also told them that let me ask the lady because ifyoo will ask it will be against consumer relations . But not even a single staff of airlines co-operated me nither they let me to ask that lady.
The staffs of kingfisher told me that when you will reach Lucknow meet to our staff since then we will search your mobile but when I reached Lucknow the attending staff of kingfisher airlines behaved very rigidly when I asked about my mobile and told them what was told me by the security staff at Delhi airport.
I felt too much guilty and unbelieving
Sanketa May 28, 2010
delay
We, group of 10 people traveled by kingfisher on 15/5/2010 from Mumbai - Delhi and Delhi - Bagdogra and while return journey on 27/5/2010 from Bagdogra - Delhi and Delhi - Mumbai (IT 3355) though we have booked ticket for Kingfisher Class we were issued boarding passes for Kingfisher Red (Flight no IT 3355) (Seat Nos 30A, 30B and so on. The flight was to much delayed. We need compensation for the same. This request is on behalf of under noted group.
Sanketa Joshi
Sunil Joshi
Prachi Deshpande
Mr. Deshpande
Madhura Kulkarni
Mr. Kulkarni
Bhavani
Anjana
Shubhada Gawade
Vishal Gawade
The compensation may please be paid in cash.

Thanking you,
Sanketa Joshi
YATHISH KUMAR May 7, 2010
rusted metal nail in food served
METAL RUSTED NAIL IN THE FOOD
It was an excellent aircraft for the journey no doubt from Dubai to Bangalore and to Mangalore on the 8th March 2010 Flight no. IT046. I was traveling with my family seat no. 3A, 3B and 3C respectively.

It was the first horrified journey experience in my 18 years of traveling with different airlines and this happened when I travelled in your airline for the first time. The food served on board had a RUSTED METAL NAIL in the non-veg dish(rice pulao) which even broke a piece of my tooth with great pain, I realised the standard of your 5 Star service of your flight.

Immediately this incident was reported to cabin crew airhostess and chief steward hostess Miss ADITI and Miss NEHA respectively. Then have seen and checked the METAL NAIL in the dish served and have promised me that the same will be referred to the ground staff for further investigation and report the same to me. Now it is more than 22 days since the complaint was lodged to the staff on board and I was told that the one of the senior staff member will contact me with the details provided with complaint and non of them have contacted me till date.

I hope with this mail you will take necessary action and contact me regarding the incidence. Let me know why should not I report this to the MEDIA when you have not responded ?. And also lodge a complaint with DNATA on my return to Dubai along with copy to the press media.

Now I am really afraid to travel with your KingFisher Five star airline.

Regards
Yathish Kumar
Mobile No : 00971506782706
Email ID: [email protected]
hiralalraina May 4, 2010
not informed about change in flight schedule
madam,
i wonder the working of kingfisher airlines &their prospects of bussiness promotion seems to me in shambles as is evident from their irresponsible attitude towards clients.I had got booked air ticket for mrs Veena Raina on 21st april, 10 forjorney from jammu to mumbai on 5thapril2010vide pnr no.NMDVZG.SCEDULED DEPT TIME FROM JAMMU WAS12.40&AND FROM DELHI AT15.40.WHEN I MAILED U for the clarification in the evening of 3-5-2010 i called toll free no18001800101 at 9.30pm and on08041979797 at 9.45 pm for the clarification of checkin at delhi i was astonished to know that the flight schedule has been changed& no body from ur concern bothered to inform me about all this & i would have never come to know this had i not called toll free no.and my wife would have met harass ment on the date of travel as she was travelling alone for the first time.all this did not end here i was asked to go for e -ticket for change in flight from delhi as dept time from jammu has changed to 2.15pm reaching delhi at 3.35 pm so u will not be able to catch 3.40pm flight to mumbai.accordingly they asked me to go for 5.50pm flight from delhi to mumbai with the assurance that check in will not be required at delhi, but when i received e ticket receipt they have written check in is required at delhi.
under such circumustances since my wife is travelling for the first time and knows nothing of delhi air port if any thing adverse happens to her king fisher airlines will be responsible & have to face the consiquences.


--------------------------------------------------------------------------------
From: Web_Booking KFA/BLR/CallCentre <[email protected]>
To: Hiralal Raina <[email protected]>
Sent: Tue, May 4, 2010 10:42:36 AM
Subject: RE: clarification of method of changing flight in delhi (RK)


Dear Mr. Raina,

Thank you for your correspondence to us dated 03rd May 2010.

We acknowledge your concern regarding the check-in procedure for your flights against your reservation of PNR # NMDVZG. With regard to the same, we would like to update you that guest can request for through check-in at Jammu check-in counter from Jammu to Delhi and Delhi to Mumbai so that the boarding pass will be issued for both of the flights and the baggage will be transferred to the next flight IT318.

For any further assistance, you may call our reservation office on the below mentioned numbers:
- Toll free ( India )-1800 1800 101(accessible only through MTNL & BSNL phones)

- Toll free ( India )-1800 2333 131(accessible only through MTNL & BSNL phones)

- Toll free ( India )-1800 209 3030 (accessible only through MTNL & BSNL phones)


- Gurgaon - 91124 284 4700
- Mumbai - 9122 6649 9393
- Bangalore - 9180 4191 9797 / 9180 66449400 / 9180 66117600

- Pune- 9120 27293030 / 9120 66243030


We look forward to welcoming you onboard Kingfisher Airlines.


Best Regards,

Reema Khan
Web booking team
Kingfisher Airlines


--------------------------------------------------------------------------------
From: Hiralal Raina [mailto:[email protected]]
Sent: Mon 5/3/2010 8:45 PM
To: Web_Booking KFA/BLR/CallCentre
Subject: Fw: clarification of method of changing flight in delhi


----- Forwarded Message ----
From: Hiralal Raina <[email protected]>
To: [email protected]
Sent: Mon, May 3, 2010 8:34:25 PM
Subject: clarification of method of changing flight in delhi


Dear sir,


I have booked one air ticket from jammu tawi to Mumbai for 5-5-2010 in favour of my wife smt Veena Raina ticket No.0902467584206PNR-NMDVZG

Fromjammu flight no .is-IT3655 Aircraft-319 leaving at 12.40 reaching delhi at 14.00

From delhi flight no.is-IT336 Aircraft-321 leaving at15:40 & reaching Mumbai at17:55


Now i want to know from u whether the passenger has to again check in at Delhi or are u going to shift the passenger urself in another plane 7 whether the luggage will be automatically shifted to other plane at delhi.the clarification is needed because she is travelling alone for the first time
GirijaH October 26, 2009
Complaint against last minute cancellation of flight
Dear Sirs, <br />
<br />
I had booked an air ticket for my father from Ahmedabad to Hyderabad by Kingfisher Airlines . The booking details are as under:<br />
<br />
Guest Name - Mr. C V Viswanathan<br />
Travel Date - 19/10/09<br />
Flight no IT 3727<br />
Ticket issue date - 10th August'09<br />
Kingfisher Reservation code - FMPJSE<br />
Ticket no. 0902165818008<br />
Total Fare - Rs.3479/-<br />
<br />
I received an SMS from Kingfisher Airlines on 17/10/09 at 20:55:22. The message was as under:<br />
Quote<br />
Dear Guest, we regret to inform you about the cancellation of your flight 3727 AMD-HYD on 19/10/09. Please call 18002093030 for details.<br />
Unquote<br />
<br />
Since my father had to be in Hyderabad on 19/10 to meet some family exigencies, this last minute cancellation of flight by Kingfisher airlines created lot of confusion and mental stress to my father who is 78 years old. It was very very difficult for him him to run around looking for an alternate flight at the last minute. <br />
<br />
After making several STD calls to his relatives in Mumbai and Hyderabad ( he is not internet savvy and Ahmedabad being a new place he did not know any travel agent) he could manage to get a seat in a Spicejet jet flight ( SG 397 ETD Ahmedabad 4 pm on Sunday 18/10/09 ). Since this flight was booked at the last minute we had to pay a fare of Rs.6683/-. His Spicejet airline pnr No. is N36CDW.<br />
<br />
I had written to kingfisher airlines claiming compensation of Rs.20000/- for all the mental agony and extra expenses (on phone calls and flight booking )my father had to go because of the last minute cancellation of their flight.<br />
<br />
Have got a response from Kingfisher airlines informing about their inability to take any responsibility for cancellation of flight and also refusing to pay either the difference in fare or compensation.<br />
<br />
I am taking up the issue with the consumer court for redressal of my grievance.
ananya mukherjee July 27, 2009
asking for copy of the air ticket.
I alok mukhopadhyay booked three tickets for travelling from new delhi to chennai in kingfisher airline flight number IT 3802, date of journey:08/06/09.
the PNR NO.for the tickets is:MCWWEW.
the seat no.are:5a, 5b, 5c.
these tickets were booked online.
i have already made innumerable telephonic calls requesting that the copy of these tickets be sent to me but to no luck.
I need these tickets urgently since i have to produce them in my office for re-imbersement purposes..
Ashish Gujarathi July 14, 2009
Providing low cost airline service against higher class fare taken
Inspite of contionuos follow-up for last 2 months thru phone calls and emails, Kingfisher Airlines has not given REFUND of difference fare as was commited by them, inspite of clear service failure on their part...can anyone please advise how to register official complaint.

This was our first time, we all had preferred your KINGFISHER AIRLINES to travel from Jammu to Pune on 14th May 2009.
> My PNR no = OEWVWH & Flight nos = IT655 & IT152
>
> And so i had booked in April, total 12 tickets for all my family members directly from your Goa office.We had paid approx Rs.60, 000 for this travel thru your regular Kingfisher airlines flight which included Jain lunches for us as commited on! our e-ticket.Firstly due to delay in your flight, we had to wait for 2 hours at Jammu airport. Instead of 12, the flight departed at 2 pm.
> Secondly we were shocked to hear from your officials that our flight has been downgraded to Kingfisher Red due to internal cost cutting & we had no choice to travel from Jammu to Delhi via flight no.IT655 & Delhi to Pune flight no.IT152 thru Kingfisher RED flight which has lesser fare & no meals.
> Lastly we were given LIGHT SNACKS instead of VEG / JAIN LUNCH which was commited as per our e-ticket & we had to suffer as we had started our journey early morning from Jammu & reached Pune late @ evening 7 pm.
>
> As assured at that time by your airport officials & Pune callcentre executive Cheryl Sharma on 14th May, we would get the refund of difference fare within 7 days.After reaching Pune, the same was re-confirmed by Pune callcentre manager Meghna. The same is also recorded in your callcentre system.
>
> So pls update urgently the status & refund us the diffe rence amount otherwise we will feel as cheated.
> For more details / passenger names pls contact me on 9765000721. Hoping for your positive & early revert.
>
>
> Thanks & Regards,
ASHISH GUJARATHI
ICICI BANK LTD - RPC HEAD, RPC GOA, Panjim, Goa - 403001.Tel nos 0832 6650483 / 9765000721
August 16, 2007
Horrible service!
I was recently traveling by Kingfisher Airline to Bangalore as I was really surprised as to how snobbish their crew was. It took me four attempts to ask the crew for a glass of water, the crew were not at all busy and I could see them chit chatting away to glory in the rear of the aircraft, after much fuss, I was given a glass of water as if I was given some alms. When I asked for a feedback form, I was denied for that as well. This is a rubbish airline giving rubbish service, I'd still prefer to fly on Indian or Jet Airways as their service is a million times better.

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