I rented an apartment from Kingscrest Apartments for over a year. My rent was always paid on time. When I moved out I had a balance due which I thought I had paid. I never received a bill from them, yet a year later they referred me to a collection agency named Hunter Warfield. When I attempted to pay the amount due in the office at Kingscrest I was denied saying that I now have to deal with the collection agency. Several attempts to contact Hunter Warfied at their listed number of 866 494-9902 have resulted in my waiting for over an hour while sitting in the office at Kingscrest Apartments. No one at Hunter Warfield ever answered the phone. All of this could have been avoided if the management of Kingscrest had sent me a bill, had called me (I still have the same phone number I had when renting from them) or attempted to contact me in any way. This highly unprofessional behavior has resulted in a nightmare for me, and none of it was necessary.