daughter took bank card and used it. she is 10. wizard 101 is refusing to put money back in my account saying no refund they said information from card is supposed to be verification of age. My lawyer (my friend) has said that they cannot legally do this. That the agreement was made with a 10 year old who cannot be held responsible legally and that they had no contract with the adult. The adult did not give the child permission to be on the site or permission to use card. The 10 year old lied this is true but you cannot hold them accountable because of age and as soon as I notified them that the child was underaged that they should have closed the account as requested and given the money back that was not authorized. I really thought about letting this go but since they are forcing me to go through my bank which means I will have to get another bank card and report this one as having unauthorized uses and that it will take about 3 weeks for me to get another bank card I am thinking about starting a class action suite and will be searching the complaint sites for people who would like to be a part of the case. I am actually just interested in parents whose young children took their card without permission. Wizard 101 likes to say that it is the parent's fault but obviously they aren't a parent who is working, keeping a house clean, in addition to bringing home work and working most of the night at their job to make ends meet. It is impossible to watch your children 24 hours a day. I thought I had all the sites like theirs blocked obviously i didnt. I am going to give them one more chance to remedy this if they do not I will be searching all the complaint sites and leaving my email address so that parents in the same circumstance can go in with me on a class action. They cannot hold a child to any contract whether the child lied or not. once notified that the charge was not authorized by an adult and that the child is way below the legal liability age of 18. They cannot hold an adult to a contract that they had no knowledge of and have brought to their attention. They can keep going back to the terms of their contracts all they want...if the contract was not entered to by a knowing adult it cannot be enforced.

I order this game Wizard 101 for my grandson. The second time you took money out of my account I contacted you and told you I did not want the game anymore. You told me you could not return my money, so I told you to cancel the game for me because I did not want to get charges on my account anymore. My grandson does not even play it anymore, even after I told him it was paid for again. I do not have extra money for you to go in take just whenever you want to . I expect my money to be back in my account in the next 5 business days, or I bank will be taking care of it for me.