You people LIE! First after your mistake I waited 4 days for Edward to call me back( manager at Fed EX Kinko's). FUNNY he never got back to me with any type of explanation as to where my packages are. So I got ahold of the next manager Brandon after another four days he showed that he is worthless also. Brittany is the only employee that even tried to help. The whole mix up was due to a small mistake she made. I know none of us are perfect. But your employees have failed over and over again. They have lied to me giving me different bogus stories on where my stuff is at. It figures now FedEx has lost the original paper work for my shipment. Tomorrow is Easter and after three weeks of dealing with this crap my nieces and nephews will not have their Easter baskets. Your company as a whole is dishonest and crappy! I was told today, "We technically have until 7:30 to deliver toady". You have had my stuff for THREE weeks. You did not have anyone sign for the package and there is no report of it being to be picked to be redelivered! Figures, you failed again. I have tried to get my stuff back so many times it has giving me high blood pressure. If I end up in the hospital due to too high of a blood pressure I will own a bit of your company. If you Corporate have any concern for your customers will find out why you all failed to do your jobs and why you are paying so many slackers when many people could use a good job in today's economy. I will be filing theft charges Monday morning on your driver. He did not scan the packages in according to any of your employees so he must have stolen them!

Stacy Falcon 806-392-0366 PS I hope your kids are happy with their baskets!