Kitchen Carolina

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Category: Home & Garden

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North Carolina, United States

Kitchen Carolina Reviews

NGPB December 3, 2009

Service

Received Rob Selfors (owner/scam artist) email that KC was just not taking new projects. They have closed their doors. Spoke with an employee/former employee. We were
lucky, our kitchen is 95% complete. Did not pay for all upfront, so may break even. Had to hire own electricans and plumbers, KC said they would deduct from final bill. Ones sent from KC did not have a clue what they were doing. Tile/back splash contractors did a good job but did not seal/enhance backsplash, rehang doors, put down threshold or quarter round moldings. Said they were not paid to do that. Project was promised to be complete by November 4th--into our 8th week. Only reason we
got this far, I called and emailed EVERY day and when contractors showed, got cell numbers and dealt with them directly. Arranged times and days directly with them.
Have heard they had 700 projects-at a low figure of $20, 00, they took in $14, 000, ooo. Have heard GE pulled its financing. Ripoffreport.com shows Selfors and wife ran
a scam company-Dealerstaff- in Graham and Atlanta through August, 2008. Have continued to use same 800 number and Graham address as Dealerstaff. Checked with BBB before signing own to project and until around noon today, BBB was still posting an A+ rating. Also, have heard that Armstrong will honor the cabinet purchases. If that helps anyone. Understand that a number of clients paid in full through the GE no interest deal.

Harleygrip November 22, 2009

Terrible work

Stay away from these people! Awful business practice and clueless on how to run a business. They promised everything and delivered a nightmare. No permits were pulled deadlines were blown-terrible contact with customers concerning delays and delivery times. Improper and damaged goods delivered and installed poorly. Our slate floor was not to be touched-they demo'd it! This while not sealing the work area off and sending tile and grout dust all over the entire house. Their electrician improperly wired the kitchen per code and could have caused a fire, holes were cut in the ceiling for recessed cans where ceiling joists were, causing ceiling to be totally redone. granite counter tops were cut improperly. Wiring for center island was never done to code. Much damage done to kitchen while doing the demo on the floor that was not supposed to be demo'd. Damage was done to original cabinets that were removed by them after being told repeatedly that they were sold, prompting the loss of that sale. And the list goes on. I had to hire new contractors to safely restore and finish the kitchen remodel less a possible loss of our home or a 10 day remodel that has already turned into a two and a half month fiasco because of them. Thanksgiving is unable to be done in the house because of a job that was supposed to be done the first week of October.