We bought the Kitchenaid 'Architect series' of appliances just a couple years ago: new refrigerator, range, dishwasher, and microwave. We spent a small fortune on these appliances - stainless steel, they look nice. UNFORTUNATELY, the satisfaction stops there. They have been nothing but trouble and have cost me a king's ransom to maintain. We are on a first name basis with the Kitchenaid repair man. The dishwasher breaks down constantly - same with the refigerator. The burners on the range often won't turn on and the oven is fickle as well. ...just waiting for parts to start falling off the microwave.

I regret the mega-bucks that I spent on this garbage. If anyone is considering buying Kitchenaid, save yourself the money, time, and frustration and DON'T BUY KITCHENAID!!!

I purchased 3 major appliances from Kitchenaid within the last 2 months. The slide in range I ordered has been delivered to my home 4 times and counting with damage and all they can say is sorry, how about another ma'am. That and their delivery co. "Quality Whirlpool Express" seems to think the whole situation is a big joke at my expense, their staff laughing and making comments about my situation while I am on the phone with their supposed manager. If I hadn't already installed the dishwasher I would return it, the range, and the micro-hood I ordered and purchase another brand. I just hope that when, or should I say if I can get a range here without damage; I don't have any problems with it once installed.