We bought one of the high end KitchenAid dishwashers in 2002. It performed well in the cleaning category, but it lasted exactly 3 years, required 3 service calls, was down for a total of 6 weeks and I finally took a cash settlement from our 3rd party extended warranty company to let them walk away from it. When we replaced it in June 2005, I could not get a Bosch with the necessary dimensions and features I needed. Consumer Reports and others rated the KitchenAid highly and few complaints appeared around the web. We bought a new Superba dishwasher for $1,400 including the extended warranty. Guess What... 18 months old and the electronics have totally failed. To add insult to injury we have been without it for 16 days now and they can't get the parts due to backorder in manufacturing. Right now the ETA for the parts places the dishwasher out of service for over one month with probable repair around January 2nd or 3rd (yes, we have to live through the holidays without a dishwasher, and my demands to KitchenAid to replace the unit fall on deaf ears. Their poor quality and poor parts availability, and poor service commitment has repeated four different times on two appliances for us. We are done purchasing any KitchenAid appliances. Warning: KitchenAid builds unreliable appliances and refuses to provide its customers with reasonable quality service!