A&E Factory Service was referred to me by KitchenAid/Whirlpool to do warranty service on my KitchenAid Superba Dishwasher which was purchased 10 months ago for $769. The dishwasher has not been working for one month now due to A&E Factory Service's TERRIBLE customer service. I originally scheduled an appointment with them a month ago for the first service call and am still waiting for my dishwasher to be repaired.