Please read this complaint and do not buy this product! I bought this and I wish I had read the reviews first! My iron broke after about four months of use. It just suddenly wouldn't turn on any longer. As you know, this isn't an inexpensive product. I called the company to have them replace this and they said I would have to send them a check for 19.95 as well as pay shipping and handling to send them the broken one. Well as you would guess I had a problem with that because what if I did that and the next one I got broke again after the 90 day warranty period? Then I would have to give them another 40.00 for another one. I feel that I did spend a lot of money on this product and why should I have to keep ordering new ones and in the meantime be out of a flat iron for at least 4-6 weeks. This flat iron does work well but it doesn't keep working, which is a huge problem! Please, save your money and buy something that continues to work!