Don't Buy this iron; Piece of Junk!!! This company should be banded from selling this product! Purchased the First Kiyoseki Iron in August of 2008, paid in full and purchased 4 Year warranty (what a joke)...iron only lasted 3 months till it just would not turn on. Then in January of 2009, they agreed to send me a replacement for the $19.99 shipping/handling charge... I got the replacement 2 months later and it was not even brand new - but a refurbished one. This one only lasted 3 months and the same thing... just would not turn on.

I will say, when it was working, it seemed to work fine, did what it said it would do... but no reliability for durability... and customer service is NO HELP in resolving any issue!

In summer of 2009 I requested a replacement for the replacement and they wanted to charge me another $19.99 shipping/handling fee - I refused. I have yet to hear back from a supervisor to help me resolve my issue!

DON'T GIVE THIS COMPANY ANY BUSINESS - AND POST THIS ON EVERY SOCIAL NETWORKING SITE OUT THERE - THEY DON'T DESERVE TO STAY IN BUSINESS!