I had recently had a run in with this so called business on Easter Sunday of 2011. I had been parked in a no parking zone because of the limited parking situation (and believe me the parking here is no joke). I was already in my vehicle to move it when they came around the corner and deliberately blocked me in the spot i was, and while i was in motion i might add which is neither safe for them or I who was pregnant at the time. they Continued to force me to leave my vehicle in the position it was by backing up a mere couple feet from the back of my vehicle. I got out of my car and proceeded to stand between my vehicle and their tow truck as to prevent them from attaching, as they'll charge a ridiculous $200+ fee just for being attached. The other driver who was attaching to a car the opposite side of the street was obviously trying their hardest to not alert the other owner. However, he failed due to the fact that he set off the alarm by breaking into her car! the driver i was was dealing with immediately was rude to me despite my sincerest effort to be polite. he proceeded to contact local law enforcement and tell them that i wasnt in my vehicle at the time and that i "just ran out there". Obviously being a tow company the officers wouldnt ever hear my side or what really happened even though i had four witnesses. The man continued to be exceedingly rude and was not satisfied till he had cash in his hand. heaven forbid he would man up and admit what he did was wrong. I'd completely understand his situation and his argument had he not lied and deliberately put me in a position of which benefited him. the man did not provide his name and made it a point not to. he kept his name tag out of vision and wouldnt talk to or reason with me. He decided getting police involved and getting money was more important. I contacted the property manger the next day and he confirmed that he called the tow company, However he was not aware of the whole situation and did not agree with what had happened as a man who is trying to accommodate a fairly nice neighborhood. He advised me to take up the issue with the company its self and said himself that a refund should be in order. I contacted Klaus and spoke to the female co-owner or at least that's who she claimed to be. She proceeded to call me a liar even though the only witnesses available to her were conveniently her tow drivers...go figure huh? I continued to try and explain the situation to her and she continuously cut me off mid sentence and tried to tell me what happened when she wasnt even there to validly speak for the situation. I told her my biggest problem wasnt being refunded my money but i wanted an apology for the rude and unethical way i was treated by both her employee and she herself as she thought it was ok to raise her voice at me when i wasnt attacking her or insulting her...even though she continued to insult me and raise her voice and call me a liar. she proceeded to tell me that i wasnt even getting so much as an apology and hung up on me. I called back immediately after and gave my name and with not so much as a word she hung up on me again. This is most definitely is no way to run a business nor treat not just customers or tow victims but anyone for that manner. Any business whos' owner even conducts themselves in such a manner shouldnt be operating or running anything. these people seriously need some lessons in manners and business. Since no one in the company would comply or even so much as listen to a full sentence of what i had to say, even though i would have been happy with an apology, I contacted KKTV for a launch of an investigation and sent a formal complaint to the BBB. hopefully these terrible money hungry asshole people finally get whats coming to them after all the reports and complaints ive read.

Have a scam going where they tow your car from a vacant private lot that's not marked where you naturally gravitate to park, but on the other side, then tow you and demand $210 cash to get your car back. Very rude and belligerant. Owner of lot, Nor'wood Development, has now been made aware of the many thousands of dollars they make on this lot @Colorado & Wahsatch. They subcontractors to Standard Parking. Would NEVER recommend doing business with this company.