KlearGear.com
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Category: Services
Contact Information
United States
KlearGear.com
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KlearGear.com Reviews
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ChuckK
February 19, 2010
Charge credit card without delivering item
I order a clock from them, they charge my credit card immediately but did not ship the item for several months. When the item finally arrived it was broken/defective. Kleargear refused my request to return the item since it was paid for several months ago (although they did not ship it). The suggested that I "send it back to China if I wanted it fixed" and they would charge me another $50 if I continued to complain.
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calm
December 28, 2009
Charged but nothing shipped
I order items for Christmas and was promptly charged but nothing has been shipped. Phone calls are not answered. Their live chat is never on-line. Their doesn't seem to be an email address available.<br />
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Do NOT ever order from them! Call your credit card company immediately and dispute the charge!
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susantarman
September 25, 2009
KlearGear Ships Fast!
KlearGear.com is great but they shipped my order too fast! I left a comment asking that my order be delivered on a certain date (my father's birthday), and instead it got there early! Ugh. And of course he opened it, not knowing what it was.
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vplannermom
September 16, 2009
Company is a Fraud!
Kleargear.com is a fraud! They take your order, immediately charge your credit card, then never deliver the merchandise and just steal your money. Whatever you do never ever send money to Kleargear.com. I can't say never purchase from them because you are not purchasing anything, you are just handing them your money. I have tried the BBB and Consumer Affairs but they can't stop them. It's outrageous that these people can't be stopped.
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Enrico
March 4, 2009
No response
Unfortunately, the items I ordered were never delivered. I've tried contacting KlearGear about this--but after 8 days, 2 emails and 2 messages left on their automated phone system, I've been unable to speak to anyone or to receive any kind of response. I've resorted to filing a complaint with PayPal.
So far they haven't responded to that, either.
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Ursula
January 5, 2009
Bad service
I never received merchandise. After emailing and calling several times with no response, I decided to report them to BBB.
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