A young man came to my door on March 15, 2011. We talked a bit about who he was and the service he provided. He was from Detroit, and had grown up in a rough neighborhood, and was searching for a way out of the hopelessness that occupied his home town by selling magazine subscriptions for this company, KLMN Readers Services, Inc., out of Chesapeake, VA. As I looked over the subscription list that he held out to me, I did not notice any magazines that I read, but I wanted to help this young man in a positive way as he was starting out on his road in life, so I asked him if he had a subscription for Rolling Stone Magazine. A magazine who's articles are intelligent and thought provoking. I myself already had a magazine subscription to Rolling Stone, but I thought I would purchase a subscription for my Son, whom had just graduated from the University of Oregon and was now living in Portland. I paid Mr. Daniels, the young representative of KLMN Readers Services, Inc. $70.00, and I have yet to receive any magazine. I have called, repeatedly, the company, and have yet to receive a call back. It's not really the money, It's just sad that our world seems to be going in such a sadly dishonest direction. I'll stop at the Attorney General's Office here in Salem, OR., and submit a complaint so that this company no longer does business in this state, and I would hope that other's with similar situations does the same. That is the only way to stop these type of business activities.

KLMN Readers Services, Inc. a/k/a Universal Subscription Agency, Inc. has some serious problems. They want to sell you magazines. They will attempt to do so by targeting well-off neighborhoods with kids who tell sob stories of being in accidents, jail, from broken homes, etc., and selling magazines is the way they can improve their lot in life.

If their story doesn't appeal to the Good Samaritan nature in you, the sales person will call you a racist... as most of their targets are white and the salespeople are not. This is a lame attempt in bating the target into making a purchase.

They'll also start throwing Bible verses at you too. Nothing is wrong with the Bible but I seem to remember a little story about Jesus coming unglued when faced with people making a profit off of God's name. It also reminds me of crooks and politicians who suddenly get all religious when they get busted.

At any rate, having worked my way out of a tough background myself, I could relate and wanted to help the salesperson out. I ordered some magazines. Later that night I realized I was paying double the normal subscription price. In addition to the exorbitant cost, there is a commission for the salesperson ADDED on top of the already doubled cost. Wouldn't one normally expect to receive a discount from someone who says they are tight with the publisher... not paying double plus a fee?

Obviously, I cancelled in writing the next day. I got my refund check 60 days later. I also noticed the refund check is for less than the actual price paid. The back of the order form says I may cancel this transaction without penalty. However, they took another 15% from my refund!

Trying to contact this company other than via snail mail is pointless. They have a telephone but the vox mail box s chronically full. How else can one determine if it as scam... using the government's criteria as a guide, there is not contact information listed on their website, it's hard to contact the company, they have a poor BBB profile, a "F" rating in fact (http://www.bbb.org/norfolk/business-reviews/magazines-sold-door-to-door/universal-subscription-agency-in-chesapeake-va-90009857), and the information contained on the website is full of misspelled words and horrible grammar (http://www.klmnreaders.com/About%20us.htm).

Please do yourself a favor... don't let these salespeople taunt you and call you names -- like "racist". Just politely decline the offer and shut the door. Avoid doing business with KLMN Readers Services, Inc. a/k/a Universal Subscription Agency, Inc.