On 27 November 2009, 08 pm,
Kmart Montauk Highway West Babylon

I am visiting my fiancee in US. I have been purchasing in Kmart many years from most of the states on our work travelling. During this time, when we need a favor from your customer service just to call for a taxi, they were always welcome to help us when it's hard to get the transportation around US because we did not travelling by car but by cruise ship.

And what a surprise when I shopped to your store and accidentally my fiancee could not pick me up, I was asking a deep favor to the security about how to get the taxi. He directed me to the customer service. The lady customer service was glad tried to help while she had to take care another customer. Until suddenly her supervisor came, a man in blue telling her that they could not call a taxi for me. They asked me to call by public phone since my cellphone was out. Fine for me, so when I asked if they have a phone book, this rude blue man just said they have none while not even saw my eyes when he answered me and just ignored me while I really need so badly the transportation to go home. At the end I just stood by the customer counter waiting for a favor from them, but nothing, they did not even bother to see my face. Why? Because I am not white?
It's just hard to believe, after having been travelling in many states in US with those friendly services of your store around the country, still shocking me I encounter this kind of attitude. I am sure it will cost you none for this. At least for a moral help when it is so hard to find a taxi, no bus, no car and nobody picked me up. Just no acsess at all for transportation, so at the end I had to walked all the way to my home in really bad freezing, dark and windy weather for a long as 28 blocks with all my heavy shopping stuff left and right.
Kindly, this will not happend again to other people who had a situation just like me.
Thank you!