Kmart lay-a-way Department

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Category: Lifestyle

Contact Information
Store #9622-300Highway 78 E, Jasper, Alabama, United States

Phone number: 205-384-3475
kmartfeedback.com

Kmart lay-a-way Department Reviews

November 13, 2008
Changing layaway contract
Contract I received when I put in lay-a-way states Final pickup date is 12/19/08. I received a call from kmart stating I had not made a payment as of this date of November 13, 2008, and one was due now. I call kmart and talked to a lady that stated I had made a payment on November 11, 2008, and her records showed that. My contract # is 31953. She said the manager has told them to tell people their layaways have to be picked up on December 05, 2008. I told her I was not told this on November 11, 2008 when I came in paid on it by Ms. Faye Mcdon, who took my layaway payment. How can they change my due date when I was not told and my receipt says December 19, 2008. I do not like to be lied to nor do I like to be told kmart will not bhonor their word or contract. I choose K-Mart because as a senior citizen I needed layaways to help me get christmas and other things that I can not afford to pay instanely for. This now shows me that kmart as well as walmart do not keep their word. I thought I had found me a place to shop instead of walmart. But I guess not. I tried to call and talk to the store manager, but he never would answer his phone for me to talk to and ask him about this.

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