Kmart
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1 stars | | (585) |
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Category: Lifestyle
Contact Information New South Wales, Australia
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Kmart Reviews
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Mommyme
October 14, 2009
Rude Employee
This store has some a very very rude and childish employee who I witnessed way too much of her temper tantrum while waiting to put in a layaway. Her name tag read Jessica "Claims Dept." I seriously hope she doesn't come out in public view ever because I for one have 2 children under the age of 7 and would much rather witness their frantic outraged tantrums in the toy aisle rather than be in this employees viewing range as she acts as if she is not normal. She was yelling about how stupid the customers were and also threw merchandise, bags, layaway boxes of electronics, etc. I can honestly say that I have shopped at Kmart for 20 yrs and in 10 minutes this employee showed me so much disrespect that I will not ever enter a Kmart or Sears again. My toddlers heard the curse word beginning with "F" so many times from her that I was outraged. If anyone ever reads this and cares about the image of this store then please please make sure this employee never comes out in the open store unattended and without the muzzle she should be wearing close your ears for the love of God close your ears!!!
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kmarthardworker
October 13, 2009
Manager
Manager Eddie Hernandez is a dictator, he is way too demamding and is spiteful when he doesn't get his way with you. He sits in the camera room watching employees so he could find something to write you up for, also hides behind shelves listining in on private conversations. He asks employees to do jobs their not really qualified for or not suppose to do. It seems the majority of the employees including other managers have an issue with him. Working there almost feels like a prison, and when he's not there things are quiet and run smoothly. Please look into this as things seem to be getting worse.
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julie richert
October 3, 2009
lack of hospitality
iwent into kmart 10/03/09 around 5:00pm in as I walked in the door the greeter was vacuuming the entrance thats fine try to keep up the appearance but my husband and I was not greeted, my one year old stood and looked at the greeter with a smile because she loves people and the greeter stood their with a cold look on her face . I understand not everyone likes children so I grabbed my childs hand and went into the childrens section and begin to shop but it left me in an uncomfortable mood and I didnt feel like shopping which is what I inticipated doing and why I came. Well I got a box of diapers and stood in line and then I forgot to get wipes so I got out of line and went to get the wipes as I went to get the wipes the door greeter Mary decided to say to my husband and I whose child is this because at the time my daughter was sitting on the floor and had her feet on the shopping cart. We were aware of where she was because we were looking at her.I dont think Mary saying something to us was wrong but its the way she said it and in so many words through exchange of words she was calling my child wild and us unfit parents and she cursed my husband out in front of other customers . I explained to Mary that she as a door greeter can make or break the store and she was to greet everyone no matter who they were that is her job.The only reply she could make in her defense not everyone thought she was mean and that I did not know her. I mention to her that was my second time meeting her and that the first time I met her she shoved a flyer into my hands and said take this I did not get a hi or smile.My husband talk to the manager and explained the situation and they escorted Mary to another department until we left but it was to late she ruined the rest of my evening. Well we drove back by the store as we left the parking lot and she was back at the door as if nothing happened what happened to customer satisfaction or at least courtesy.
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kobuu
October 2, 2009
Stupid shoppers
ok. my complaint is for you complainers.
first, my two favourite words: "false advertisement". I gotta tell you, hearing these words melt my heart. Mostly because the people that use them have no idea what they mean. For instance, if something is in a sales flyer, and that item is out of stock, it is NOT false advertisement. It's out of stock. Ask for a raincheck and move on.
Second, get over yourselves. If you can't read, don't complain about the receipt survey. It works for everyone else, you're not special. Also, don't think that you're right when you're wrong. You know that saying "the customer's always right"? Well that's not a true statement. From experience, most of the time the customer is dead wrong and I have no qualms about telling them so.
Seriously people. There are global crises happening right now: oil, economy, hunger, poverty, etc. It is a harsh future we're giving to our children and you're going to bicker about the survey that you can't read, or about the "poor service" that you got going to Kmart. Ok, so if you happen to get an associate on an "off" day I can understand why you might be upset. Talk to the manager on duty and resolve it. Bringing it to a site like this and airing it for the world doesn't solve the problem. Trust me.
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cindy cooley
October 2, 2009
manager called consumers a liar
i was at kmarts yesterday to get a layaway out .it took over 20 minute3s for someone to come to layaway then it was the floor manager and she said we, there was several other customers in line also she[elaine] said we all was liars that we had not been waiting in line .i thought that was very rude there should have been a person in layaway at all times .it is not right for a customer to wait for a long time because we are spending our money there we should be treated with respect. i am sorry but i will not shop at kmarts any more at all. i do not like walmarts but i will go there instead of kmarts. i do not have to be called a liar then spend my money there.
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Michelle Stanley
September 23, 2009
sales assistant help
I asked the cashier "Tabitha" to assist with me with paging for help in a purchase of 44 inch basketball hoop/stand. three times she "yelled out loud" a gentleman's name out loud without paging for assistance. I patiently waited several minutes, i then asked again if she could page again- someone to pick up this very large box and bring it to the register so that i may purchase it. she stated, he must of not heard me yell! then she suggested that I walk over-around this corner and get him myself!!! very rude. I have worked in retail for several years. you should be bending over backwards to assist any customer for any reason! very very disappointed in the service that i received from the purchase of this product.
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dengland
September 10, 2009
feedback survey for 2,500 gift card
This is false adversiting and people think they are helping out this company
when the web sit is not operable or there isn't one period. The store is the only one left in Athens, Ga. and there is NEVER but on register onpe an any given time I have shopped there. I just spent over $300 last weekend for camping gear and had to check out at the customer service desk after a long, long, long wait...not very good customer service to say the least ---please have them STOP the FALSE adveristing --It really is a wast of my time...thank you
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humanbeingfl
September 9, 2009
false email
this is not from walmart:
http://k-martsurvey.com/complete/
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cunningham441
September 8, 2009
scam
the receipt clearly states on the back of going to this website, this is false advertising and i would like to know how a big corporation can get away with this false website
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kh88848
September 5, 2009
2500 Survey
If you want to do the $2500 survey you must into www.kmartfeedback.com in the browser window to get there. It works I just completed it.
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