Kmart

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(585)
Category: Lifestyle

Contact Information
New South Wales, Australia

Kmart Reviews

R Franklin August 12, 2009
Gift card give away
I agree that this www.kmartfeedback.com address is bogus. You are directed to serveral other sites for Kmart and other surveys from other companies. Why has no one looked into this. Kmart themselves must realize the damage they are causing themselves. This is just another way of getting info for sale to other companies.
Lhurt August 10, 2009
Individual staff member
Staff member covering the dressing room at the back of the store behind the children's clothing section EXTREMELY rude and not helpful.
Peter August 9, 2009
Awful place
They open and the manager said sorry but we never got those on the store and when i ask if he can honor another one for the same price he said no and he try to sell me another one that cost more and he also said no raincheks either well kmart you suck how could you put something that you dont have.
msboop August 8, 2009
survey
receiptsays to go to www.kmartfeedback.comand it reroutes to to join some survey club whats that all about. I just wanted to enter contest not join some survey cul thanks but no thanks
Harry August 5, 2009
Terrible place
They open and the manager said sorry but we never got those on the store and when i ask if he can honor another one for the same price he said no and he try to sell me another one that cost more and he also said no raincheks either well kmart you suck how could you put something that you dont have.
Denis Mc Ateer August 4, 2009
Cannot enter $2500 gift card contest
The kmartreceipt states "tell us about your experience& you could win a $2, 500 kmart gift card." You are directed to the website www.kmartfedback.com, but you are not able to enter the contest using this website.
Ridley August 3, 2009
Boycott Kmart
I worked back in 2000 for a few LONG weeks. At some point, they decided they had to lay-off a few new people they "over-hired". I later tried(and again thisyear) to get a job at SEARSholdings. and was told i was ineligible for rehire because I was TERMINATED. I know theres a contract we all sign when working for an "AT WILL" employer, but there is also normally a reason for termination. THERE ISNT ONE! Every 888 or 800 number i call they say they have no idea why its on there. WHA TTHE HECK!!! ive been dealing w/ these morons for mnths and they all point the finger @each other and say its the other persons decision to reverse the entry. This is not fair . I did nothing wrong, I was laid off... not terminated. WTF IS WRONG W/ KMART? BOycott KMART!
Cindy Morris August 3, 2009
2500 kmart gift card survey
Thee is no 2500 kmart feedback. This is false advertisement. I spend a lot of money in this store but I don't like false advertising.
mrsscott July 31, 2009
wrong prices
I have always loved shopping this little Kmart store. It used to be slower paced, trustworthy, and pretty much organized. But I just shopped there yesterday and it was terrible. Two items I went to puchase under a big advertised sign did not ring up right. The school items were in a big disorganized mess with no listed prices. Then I went to use the layaway that they keep advertising and they raised the amount you have to put down. Imagine that! Oh and I have to mention their wonderful electronic check system. So much for the last good ole store.
donelester July 30, 2009
non-existant customer service
K-Mart Management

July 29, 2009

My 93 year old mom, residing in a nursing home, needed some new shoes. My wife recommended we shop at Kmart, expressing that you have a good selection. You were featuring a ½ off second pair, so we were enticed into buying two pair. Note receipt # 03677 072909 001 07596 on 7-29-09 at 3:49 PM, in Bonita Spring, Florida.


When we arrived at checkout, there was only one checker for the entire store # 3677. We noticed a manager visiting with what appeared to be friends or family. We noticed two associates visiting together at the Customer Service desk. We noticed other associates milling around the store near the check-out. We were in a very long line of customers awaiting checkout and the customer at the lone cash register appeared to have some sort of payment problem with her large purchase. It was obvious that no Kmart associate was concerned for any of the customer’s time, service, return business or their impression of Kmart as an organization.


In frustration, I pulled out of the line and went, with my two pair of shoes, to the customer service desk as my time was limited. At the time I stood at the Customer Service desk, one of the many wondering Kmart associates joined those at the desk to discuss personal plans for the evening. Your associate “Alana” finally waited on me. As you will note from the referenced receipt—Alana and/or your computer failed to recognize the advertised 50% discount for the second pair of shoes and charged the full price to my debit card—no information or question on the keypad was provided to verify the amount of the sale. When I was handed the receipt, was the first opportunity I had to notice the absence of the advertised discount.


What followed was even more bazaar. Alana had to call and call to motivate the supervisor to address the appropriate credit. After a long period, with my wife and granddaughter in the hot car outside and growing restless, Alana asked me to swipe my debit card again for a second charge that included the advertised discount. I walked out with a handful of receipts and 2 pair of shoes—which I am not sure will actually fit my mom.


The saga is not yet ended. Kmart has not credited my debit card with the first incorrect charge—thus I’ve already paid more than twice for the shoes.


Ever wonder why over the years Kmart has not grown at the pace of Wal-Mart? In my opinion, it’s all about the ineffective MANAGEMENT of your organization. It all starts at the top and flows downhill all the way to your Bonita Beach store 3677.


How Kmart handles the subject ordeal will be interesting to note.


don e. lester

239-289-8270

[email protected]

Write a Review for Kmart

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

permanently closed
Taxi To Heathrow & Heathrow Taxi Transfers
Chapter 7 Bankruptcy
Ride and Shine Detail
old ironsides fake id
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE

REQUESTED REVIEWS

REVIEWS BY CATEGORY