Kmart

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Category: Lifestyle

Contact Information
New South Wales, Australia

Kmart Reviews

Paula January 23, 2009
sweepstakes
This is not a complaint. I just wanted to let people know that I contacted kmart customer service on their website and they sent me a link to the sweepstakes site. It is actually www.kmartfeedback.com. I clicked on and was sent to the site. I hope this helps others.
Paula
V. Ravitski January 18, 2009
store
Kmart store on Hylan Blvd, Hylan Plaza, Staten Island NEVER ENOUGH SHOPPING BASKETS!
DIANE January 18, 2009
FALSE ADVERTISING/POOR CUSTOMER SERVICE
KMART IS GIVING OUT RECEIPTS THAT SAY THEY VALUE YOUR FEEDBACK AND YOU COULD WIN A $2500 GIFT CARD. WELL THE WEB SITE DOESN'T EXIST; ALSO ON THIS PARTICULAR VISIT ONE PRODUCT I HAD PICKED UP HAD A LOWER PRICE THAN WHAT THE CASHIER SCANNED. WHEN I QUESTIONED HER SHE IN TURN QUESTIONED ME BACK TWICE ABOUT WAS I SURE THEN TOLD ME THAT IT WAS NOT ON SALE! I IN TURN TOLD HER TO TAKE THE PRODUCT OFF MY BILL I DIDN'T WANT IT. SHE NEVER ONCE OFFERED TO DO A PRICE CHECK; A REALLY BAD ATTITUDE! ALSO EVERY TIME YOU GO IN THE STORE THERE'S ONE CASH REGISTER OPEN AND CUSTOMER SERVICE THAT'S IT SO YOU'RE GONNA WAIT...KMART DOESN'T VALUE THEIR CUSTOMERS!!!
e_casey January 14, 2009
Unable to access feedback site listed on sales receipt
The sales receipt should not list a website that can not be accessed.

Also, I have found that items listed on sale often ring up at a higher price at the cash register. When this is brought to the cashiers attention, it means a long wait with frustrated customers waiting their turn while the item or items are tracked down and verified.

I absolutely hate shopping at kmart and only do so when I have no other options.
fountaineer January 13, 2009
false advertising
K mart advertises on their receipt : enter to win 2, 500.00 on a website named kmartfeedback.com. One small problem, the website does not exist! Come on Kmart, you can do better than that! Perhaps you should go ahead and close your doors, you can`t compete with other department stores anyway. For example: a box of Mucinex (expectorant) sales for $20.00 at Kmart. I purchased the exact same product at the Dollar General store for $10.00.
angel madden January 11, 2009
FEEDBACK SURVEY
I visited the website and there was no place to enter my reciept number for the survey, nor a survey to take. I feel that this is an injustice to all customers of KMART. The reciept states, "KMART VALUES YOUR FEEDBACK Tell us about your experience & you could win a $2, 500 Kmart gift card. Please visit our website within & daus of the date of perchase: kmartfeedback.com to complete the survey, you will need the 19 digit reciept number from your receipt." My name is Angel Madden 102 connelly road Marietta, SC 29661 and my RECEIPT # 04016010909000687900 The date of my visit was: 01/09/09 at 5:40pm I spent a total of $66.32 at this store. I don't know if this statement of mine will do any good, but things such as this make one think twice about doing business with them when they lie about Valuing your feedback as a customer. This website was just a waste of time, but to write this complaint was worth every minute. Thank you for taking time to read my complaint about Kmart stores. Angel Madden
b. clark January 8, 2009
2,500.00 gift card
there is no such website, why waste poeples time and energy, and make the cashiers asked everyone that comes to there line, whats the point! most poeple that work at this store don't have a clue or don't care about helping people. store super kmart 4939 . receipt # 04939 010509 009 70569.
Lawrence Kakas January 5, 2009
disillusioning customers about survey and and non-customer service of employees
The premise of an existing web site for feedback on visits to K-mart which are non-existant. This is a real scam The website Does Not exist and is a waste of shoppers time. I now understand why Wal-Mart is doing so well. They are straight up with their customers with no pretense. I will Never go to KMart again and will advise everyone I know to do the same.
Another thing is the so-called customer service of the employees. It really stinks. They are rude and ignorant. When you ask a question or for some help the totally ignore you or act as thought you're bothering them. This is what you get when you hire the type of people you do for minimum wage. It's no wonder your company is or was in Bankruptcy. I have answered other surveys for many stores and pharmacy's and if this was legitimate you could also offer an 800 number to complete the survey. Just remember in the world we live in not everyone has the availability or use of a computer.
Karon Albright January 3, 2009
50% off on items
On my recent visit to K Mart, I went to buy something that said 50% off. When I went to purchase both a CD and a gift package, they did not ring up half price, so I brought that to the attention to the cash register clerk. She promptly called the store manager and he said that neither item was half price. I told the store manager that I didn't want either item them. He said "well that was easy." I asked him to stick around because I was going to pay for the items not in question first (so that I wasn't holding up the line) and that I wanted to take him back there to prove to him that there was a sign up there that said 50% off. We did that and he said that the CD's were the only thing that was not 50% off, so I asked him to remove that sign because I could force you to give me the CD half price. He reluctantly took down the 50% off. Then we went to another isle where the gift packages were supposedly 50% off, he said everything was 50% off except the gift packages. No where in that isle did it have a special sign stating that the gift packages where not 50% off. I told the store manager that I was very disappointed in his decisions and that he should honor my two purchases, but there was no way he was giving in. There is probably nothing you can do about it now, but wanted you to know what had happened.
Chris January 2, 2009
unable to find survey info
no web site as indicated on receipt

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